Chat Vendors

Chat is one of the most competitive categories within Demand Generation, with 138 vendors tracked. The typical category in Demand Generation has 59 vendors tracked.


Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top Chat Vendors
Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Intercom
Intercom 100/100 99/100 99/100 99/100 98/100 97/100
Discord
Discord 100/100 85/100 100/100 100/100 100/100 99/100
Drift
Drift 99/100 94/100 100/100 79/100 99/100 94/100
Olark
Olark 97/100 89/100 95/100 72/100 96/100 95/100
LiveChat
LiveChat 97/100 98/100 95/100 97/100 60/100 100/100
Liveperson
Liveperson 97/100 90/100 90/100 77/100 95/100 86/100
Smartsupp
Smartsupp 96/100 87/100 88/100 87/100 74/100 85/100
Reamaze
Reamaze 95/100 84/100 87/100 82/100 87/100 56/100
Tidio Chat
Tidio Chat 94/100 96/100 74/100 94/100 38/100 93/100
JivoSite
JivoSite 93/100 97/100 98/100 90/100 88/100 17/100
iAdvize
iAdvize 93/100 68/100 94/100 78/100 90/100 59/100
Comm100 Live Chat
Comm100 Live Chat 93/100 77/100 86/100 58/100 85/100 82/100
 
Pure Chat 90/100 88/100 91/100 59/100 81/100 65/100
Freshchat
Freshchat 90/100 -- 96/100 96/100 94/100 98/100
Provide Support
Provide Support 90/100 78/100 89/100 44/100 83/100 91/100
ChatBot
ChatBot 88/100 69/100 77/100 88/100 71/100 68/100
Qualified.com
Qualified.com 88/100 79/100 87/100 86/100 92/100 28/100
Snap Engage
Snap Engage 88/100 80/100 81/100 66/100 93/100 55/100
Mobile Monkey
Mobile Monkey 87/100 73/100 68/100 84/100 64/100 81/100
Najva
Najva 85/100 83/100 92/100 95/100 77/100 --
MyLiveChat
MyLiveChat 85/100 81/100 77/100 65/100 79/100 42/100
 
Ada 84/100 74/100 97/100 37/100 97/100 32/100
Kayako
Kayako 83/100 33/100 71/100 85/100 50/100 90/100
Helpcrunch
Helpcrunch 82/100 71/100 85/100 30/100 72/100 63/100
 
Cbox 82/100 22/100 81/100 71/100 62/100 88/100
LiveHelpNow
LiveHelpNow 81/100 75/100 78/100 4/100 84/100 71/100
Bold360
Bold360 79/100 72/100 93/100 14/100 80/100 49/100
GetButton
GetButton 79/100 91/100 83/100 45/100 75/100 13/100
Rocket.Chat
Rocket.Chat 79/100 14/100 78/100 89/100 40/100 89/100
 
Userlike 77/100 11/100 75/100 56/100 68/100 84/100
Chatwork
Chatwork 77/100 -- 84/100 98/100 35/100 78/100
 
LibraryH3lp 77/100 65/100 66/100 42/100 76/100 46/100
 
Chaport 77/100 61/100 80/100 74/100 51/100 29/100
SimpleTexting
SimpleTexting 74/100 9/100 75/100 80/100 46/100 80/100
Reve Chat
Reve Chat 74/100 32/100 56/100 83/100 44/100 73/100
JivoChat
JivoChat 72/100 92/100 49/100 67/100 2/100 62/100
UserEcho
UserEcho 72/100 35/100 59/100 76/100 27/100 77/100
 
kommunicate 72/100 46/100 72/100 52/100 63/100 39/100
Click4Assistance
Click4Assistance 70/100 39/100 51/100 69/100 55/100 54/100
Engati
Engati 70/100 41/100 47/100 93/100 24/100 64/100
Yellow Messenger
Yellow Messenger 69/100 59/100 66/100 62/100 66/100 10/100
WhosOn
WhosOn 69/100 45/100 73/100 6/100 86/100 47/100
 
Clickdesk 68/100 56/100 48/100 50/100 57/100 38/100
Velaro
Velaro 67/100 45/100 70/100 8/100 73/100 45/100
Ngage Live
Ngage Live 66/100 58/100 63/100 48/100 65/100 --
Gupshup
Gupshup 66/100 5/100 59/100 92/100 18/100 60/100
ActivEngage
ActivEngage 65/100 54/100 72/100 16/100 82/100 6/100
Leadoo
Leadoo 64/100 62/100 61/100 18/100 47/100 34/100
Chatroll
Chatroll 63/100 21/100 55/100 35/100 31/100 76/100
MarketLinc
MarketLinc 63/100 47/100 82/100 -- 91/100 --
Formilla
Formilla 61/100 60/100 50/100 5/100 61/100 30/100
Chatlio
Chatlio 60/100 66/100 69/100 -- 69/100 1/100
Customerly
Customerly 60/100 43/100 57/100 36/100 43/100 24/100
ArtiBot
ArtiBot 60/100 52/100 55/100 57/100 37/100 --
Chatra
Chatra 58/100 86/100 30/100 28/100 -- 43/100
Netop
Netop 58/100 -- 52/100 26/100 52/100 58/100
 
re:plain 57/100 63/100 62/100 25/100 32/100 --
Needle
Needle 56/100 24/100 64/100 -- 70/100 20/100
 
uhChat 56/100 57/100 34/100 55/100 33/100 --
Mioot
Mioot 54/100 1/100 48/100 73/100 39/100 11/100
Vivocha
Vivocha 54/100 28/100 67/100 23/100 54/100 2/100
LiveZilla
LiveZilla 54/100 36/100 44/100 13/100 7/100 75/100
Clickatell
Clickatell 54/100 -- 58/100 22/100 20/100 72/100
onWebChat
onWebChat 50/100 50/100 38/100 53/100 29/100 --
ApexChat
ApexChat 50/100 29/100 38/100 39/100 30/100 33/100
OpenMarket
OpenMarket 50/100 -- 61/100 38/100 4/100 67/100
Cometchat
Cometchat 49/100 -- 28/100 75/100 9/100 51/100
Continually
Continually 49/100 54/100 53/100 1/100 41/100 16/100
Engage To Sell
Engage To Sell 47/100 35/100 64/100 -- 58/100 --
BimboLive
BimboLive 46/100 49/100 40/100 43/100 21/100 --
WebsiteAlive
WebsiteAlive 46/100 37/100 35/100 7/100 48/100 25/100
HelpOnClick Live Chat
HelpOnClick Live Chat 45/100 23/100 20/100 54/100 16/100 36/100
Voyage Mobile
Voyage Mobile 45/100 48/100 45/100 3/100 53/100 --
Casengo
Casengo 43/100 17/100 18/100 68/100 14/100 26/100
 
Tender Support 43/100 12/100 36/100 19/100 3/100 69/100
Client Chat Live
Client Chat Live 42/100 38/100 46/100 12/100 36/100 --
LoyJoy
LoyJoy 40/100 17/100 42/100 46/100 22/100 --
Ramble
Ramble 40/100 40/100 41/100 -- 49/100 --
Chat Beacon
Chat Beacon 40/100 -- 53/100 15/100 59/100 --
 
BotStar 40/100 28/100 36/100 49/100 13/100 --
Textlocal
Textlocal 38/100 -- 21/100 63/100 -- 41/100
Dixa
Dixa 38/100 -- 39/100 32/100 -- 50/100
OnCustomer
OnCustomer 36/100 30/100 32/100 27/100 25/100 --
Help.com
Help.com 36/100 19/100 24/100 10/100 8/100 52/100
HowTank
HowTank 35/100 14/100 29/100 47/100 17/100 --
HaraFunnel
HaraFunnel 35/100 31/100 22/100 29/100 26/100 --
Tawk.to
Tawk.to 33/100 100/100 -- -- -- --
Voicify
Voicify 33/100 -- 14/100 64/100 -- 19/100
FreshWorks
FreshWorks 31/100 95/100 -- -- -- --
 
iflylabs 31/100 -- 33/100 20/100 42/100 --
 
HelpScout 31/100 93/100 -- -- -- --
ManyChat
ManyChat 29/100 82/100 -- -- -- --
Lime Talk
Lime Talk 29/100 17/100 26/100 40/100 -- --
ProTexting
ProTexting 28/100 -- 28/100 2/100 10/100 37/100
Chatchamp
Chatchamp 27/100 25/100 44/100 -- 6/100 --
 
FocalScope 24/100 20/100 31/100 -- 15/100 --
engage
engage 24/100 14/100 24/100 -- 28/100 --
Social Intents
Social Intents 24/100 67/100 -- -- -- --
Dashly
Dashly 24/100 5/100 17/100 24/100 -- 23/100
Insent
Insent 24/100 70/100 -- -- -- --
trueAct
trueAct 24/100 -- 6/100 60/100 -- --
Cackle
Cackle 22/100 64/100 -- -- -- --
Burst SMS
Burst SMS 21/100 -- 20/100 34/100 -- 3/100
Quiq Messaging
Quiq Messaging 19/100 55/100 -- -- -- --
Maisie
Maisie 19/100 -- 18/100 33/100 -- --
Logicalware
Logicalware 19/100 -- 42/100 -- 11/100 --
unblu
unblu 18/100 1/100 23/100 9/100 1/100 12/100
Chatfuel
Chatfuel 17/100 42/100 -- -- -- --
AlphaBlues
AlphaBlues 15/100 9/100 30/100 -- -- --
Moxie
Moxie 15/100 -- 13/100 -- 19/100 7/100
MindMeld
MindMeld 15/100 -- 17/100 -- -- 21/100
Ongair
Ongair 13/100 -- 26/100 -- -- --
ADNSMS
ADNSMS 13/100 -- 11/100 17/100 -- --
SmartAction
SmartAction 13/100 -- 13/100 -- -- 15/100
TXT180
TXT180 11/100 5/100 15/100 -- -- 4/100
Jenny
Jenny 11/100 9/100 9/100 -- -- --
Skyler360
Skyler360 11/100 -- 4/100 -- 5/100 8/100
Eyelevel
Eyelevel 9/100 -- 12/100 -- -- --
LeadChat
LeadChat 7/100 -- 9/100 -- -- --
 
TxtSync 7/100 -- 7/100 -- -- --
Dossier
Dossier 7/100 -- 7/100 -- -- --
Satisfi Labs
Satisfi Labs 7/100 -- 10/100 -- -- --
Rungopher
Rungopher 1/100 -- 3/100 -- -- --
Don't Go
Don't Go 1/100 -- 2/100 -- -- --
TextMagic
TextMagic 1/100 5/100 -- -- -- --
Leadify
Leadify 1/100 -- 1/100 -- -- --
Cugic
Cugic 1/100 -- 5/100 -- -- --
PlumReward
PlumReward 1/100 -- 2/100 -- -- --
Collect.chat
Collect.chat 1/100 5/100 -- -- -- --
 
Flowdock -- -- -- -- -- --
chat.center
chat.center -- -- -- -- -- --
Chataroo
Chataroo -- -- -- -- -- --
LeadMailbox
LeadMailbox -- -- -- -- -- --
SiteGlue
SiteGlue -- -- -- -- -- --
TextMarks
TextMarks -- -- -- -- -- --
CX Company
CX Company -- -- -- -- -- --
LeaDroid
LeaDroid -- -- -- -- -- --
Convo Ads
Convo Ads -- -- -- -- -- --