Ada Customer Insights

Company Description:

AI Chatbot Software that exceeds customer expectations. Automated customer support platform built for humans. Easy to implement. Request a demo today!

Connect with Ada

Industry: Computer Software

Location: Toronto, Ontario, Canada

Employees: 51-200

Founded: 2016

* Company data provided by People Data Labs

Ada Customer Profile

Ada Customer Growth Rate

Ada has 431 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 431

* Last Updated: 2024-04-25 00:01:28 UTC

Ada Customer List

Download a CSV of Ada's customer list of 431 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Ada.

Ada Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Zoom	61	San Jose	United States	2011	Information Technology And Services	1001-5000
Unity	108	San Francisco	United States	2004	Computer Software	1001-5000
grammarly	247	San Francisco	United States	2008	Information Technology And Services	201-500
Hotjar	476	Sliema	Malta	2014	Information Technology And Services	51-200
MailChimp	519	Atlanta	United States	2001	Internet	1001-5000
wattpad	599	Toronto	Canada	2006	Internet	51-200
Calendly	601	Atlanta	United States	2013	Computer Software	51-200
Life360	620	San Francisco	United States	2008	Individual & Family Services	51-200
Kohl's Corporation	917	Menomonee Falls	United States	1962	Retail	10001+
gofundme	1059	Redwood City	United States	2010	Fund-Raising	201-500

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Ada Customers by Employee Count

Employee Count	% of Customers	# of Customers
51-200 employees	29%	82
11-50 employees	21%	62
201-500 employees	19%	56
1001-5000 employees	10%	30
501-1000 employees	8%	23
1-10 employees	4%	12
10001+ employees	3%	10
5001-10000 employees	2%	6
1 Employee employees	0%	1

Sample Size: 282 Ada customers with Employee Count data

Ada Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	61%	165
Canada	16%	44
United Kingdom	4%	13
Australia	2%	8
Singapore	1%	5
Germany	1%	3
Spain	1%	3
Mexico	1%	3
Malaysia	0%	2
Other	7%	21

Sample Size: 267 Ada customers with Country (HQ) data

Ada Customers by Industry

Industry	% of Customers	# of Customers
Financial Services	19%	43
Internet	12%	27
Computer Software	10%	24
Retail	10%	23
Consumer Goods	5%	13
Information Technology And Services	5%	12
Health, Wellness And Fitness	5%	12
Telecommunications	4%	10
Banking	4%	9
Other	22%	51

Sample Size: 224 Ada customers with Industry data

Ada Competitive Profile

Ada compared to other Chat companies

Ada Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Ada.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Ada

We're tracking 138 vendors in the Chat category.

Ada is currently scored #21 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Najva	86/100	83/100	92/100	95/100	79/100	--
MyLiveChat	86/100	81/100	78/100	64/100	80/100	41/100
Ada	85/100	74/100	97/100	39/100	97/100	31/100
Kayako	84/100	33/100	73/100	84/100	51/100	90/100
Helpcrunch	83/100	71/100	86/100	32/100	74/100	62/100
Cbox	83/100	22/100	82/100	70/100	63/100	87/100