Snap Engage Customer Insights

Company Description:

Capture more leads, drive conversions, reduce response times, & increase customer satisfaction with our enterprise live chat software.

Connect with Snap Engage

Industry: Information Technology And Services

Location: Boulder, Colorado, United States

Employees: 11-50

Founded: 2008

* Company data provided by People Data Labs

Snap Engage Customer Profile

Snap Engage Customer Growth Rate

Snap Engage has 802 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 802

* Last Updated: 2024-04-03 00:01:19 UTC

Snap Engage Customer List

Download a CSV of Snap Engage's customer list of 802 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Snap Engage.

Snap Engage Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
American Chemical Society	1935	Washington	United States	1876	Non-Profit Organization Management	1001-5000
www.heart.org	2731	Dallas	United States	1924	Health, Wellness And Fitness	1001-5000
turbosquid	2794	New Orleans	United States	2000	Internet	51-200
course hero	4828	Redwood City	United States	2006	E-Learning	201-500
Alzheimer's Disease and Dementia	6030	Chicago	United States	1980	Non-Profit Organization Management	1001-5000
state of montana	9061	Helena	United States	1889	Government Administration	5001-10000
grand canyon university	12461	Phoenix	United States	1949	Higher Education	5001-10000
Wacom	14547	Portland	United States	1983	Computer Hardware	1001-5000
Nextiva	14747	Scottsdale	United States	2008	Telecommunications	1001-5000
Agilent Technologies, Inc.	15545	Santa Clara	United States	1999	Biotechnology	10001+

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Snap Engage Customers by Employee Count

Employee Count	% of Customers	# of Customers
51-200 employees	31%	181
11-50 employees	28%	162
201-500 employees	13%	80
1001-5000 employees	8%	49
1-10 employees	8%	48
501-1000 employees	6%	40
5001-10000 employees	1%	10
10001+ employees	0%	5

Sample Size: 575 Snap Engage customers with Employee Count data

Snap Engage Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	75%	404
United Kingdom	9%	52
Canada	4%	22
Netherlands	1%	9
Germany	1%	8
Portugal	1%	7
Philippines	0%	5
Australia	0%	5
Spain	0%	4
Other	4%	22

Sample Size: 538 Snap Engage customers with Country (HQ) data

Snap Engage Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	11%	37
Internet	11%	36
Computer Software	11%	35
Hospital & Health Care	8%	26
Retail	6%	21
Automotive	6%	20
Financial Services	6%	20
Non-Profit Organization Management	6%	19
Health, Wellness And Fitness	6%	19
Other	26%	82

Sample Size: 315 Snap Engage customers with Industry data

Snap Engage Competitive Profile

Snap Engage compared to other Chat companies

Snap Engage Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Snap Engage.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Snap Engage

We're tracking 138 vendors in the Chat category.

Snap Engage is currently scored #18 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Mobile Monkey	88/100	73/100	70/100	82/100	65/100	81/100
Qualified.com	88/100	79/100	87/100	86/100	92/100	27/100
Snap Engage	88/100	80/100	82/100	65/100	93/100	54/100
Najva	86/100	83/100	92/100	95/100	79/100	--
MyLiveChat	86/100	81/100	78/100	64/100	80/100	41/100
Ada	85/100	74/100	97/100	39/100	97/100	31/100