Provide Support Customer Insights

Company Description:

Live chat that just works for any kind of websites. Easy setup, easy integration, easy to use. Try it and let you clients enjoy perfect customer service.

Connect with Provide Support

Website: http://providesupport.com

Industry: Computer Software

Location: New York, New York, United States

Employees: 11-50

Founded: 2003

* Company data provided by People Data Labs

Provide Support Customer Profile

Provide Support Customer Growth Rate

Provide Support has 632 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 632

* Last Updated: 2024-05-15 00:01:32 UTC

Provide Support Customer List

Download a CSV of Provide Support's customer list of 632 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Provide Support.

Provide Support Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Texas A&M University	2434	College Station	United States	1876	Higher Education	10001+
florida state university	3829	Tallahassee	United States		Higher Education	10001+
University of Central Florida	6899	Orlando	United States		Higher Education	10001+
the gift connection	10849	Bethlehem	United States		Marketing And Advertising	1-10
Los Angeles County	12176	Los Angeles	United States	1994	Government Administration	10001+
university of missouri-kansas city	16534	Kansas City	United States	1933	Higher Education	5001-10000
dove medical press	18156	Macclesfield	United Kingdom	2003	Publishing	11-50
the gleaner company (media) limited	25130	Kingston	Jamaica	1834	Writing And Editing	501-1000
eApps	32166	Norcross	United States	1986	Information Technology And Services	11-50
spencer gifts	39484		United States		Retail	10001+

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Provide Support Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	35%	105
51-200 employees	28%	85
1-10 employees	16%	50
201-500 employees	7%	23
1001-5000 employees	5%	15
501-1000 employees	2%	7
10001+ employees	2%	7
5001-10000 employees	1%	4
2-10 employees	0%	2

Sample Size: 298 Provide Support customers with Employee Count data

Provide Support Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	75%	209
United Kingdom	7%	22
India	2%	7
Canada	2%	7
Australia	0%	2
China	0%	2
United Arab Emirates	0%	2
Netherlands	0%	2
Israel	0%	2
Other	7%	21

Sample Size: 276 Provide Support customers with Country (HQ) data

Provide Support Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	12%	24
Computer Software	11%	21
Retail	9%	17
Higher Education	9%	17
Internet	7%	14
Business Supplies And Equipment	4%	9
Financial Services	4%	9
Real Estate	4%	8
Electrical/Electronic Manufacturing	3%	7
Other	32%	60

Sample Size: 186 Provide Support customers with Industry data

Provide Support Competitive Profile

Provide Support compared to other Chat companies

Provide Support Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Provide Support.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Provide Support

We're tracking 138 vendors in the Chat category.

Provide Support is currently scored #13 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Pure Chat	92/100	88/100	91/100	60/100	82/100	65/100
iAdvize	92/100	68/100	94/100	77/100	90/100	58/100
Provide Support	92/100	78/100	90/100	46/100	84/100	91/100
Freshchat	90/100	--	96/100	96/100	94/100	98/100
ChatBot	90/100	69/100	78/100	88/100	73/100	68/100
Mobile Monkey	88/100	73/100	70/100	82/100	65/100	81/100