Olark Customer Insights

Company Description:

Make your business human by using live chat software for sales, marketing and customer support on your website. Start talking to your customers today!

Connect with Olark

Industry: Information Technology And Services

Location: Ann Arbor, Michigan, United States

Employees: 11-50

Founded: 2008

* Company data provided by People Data Labs

Olark Customer Profile

Olark Customer Growth Rate

Olark has 1672 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 1672

* Last Updated: 2024-04-27 00:01:25 UTC

Olark Customer List

Download a CSV of Olark's customer list of 1672 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Olark.

Olark Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
uc berkeley	510	Berkeley	United States	1868	Higher Education	10001+
Honey	1005	Los Angeles	United States	2012	Internet	201-500
University of Southern California	2092	Los Angeles	United States	1880	Research	10001+
Michigan State University	2222	East Lansing	United States	1855	Higher Education	10001+
Lastline	2691	San Mateo	United States	2011	Computer & Network Security	51-200
Rutgers University	2769	New Brunswick	United States	1766	Higher Education	10001+
texas health and human services commission	3015	Austin	United States		Government Administration	10001+
university of oregon	3386	Eugene	United States	1876	Higher Education	10001+
zazzle	4732	Redwood City	United States	1999	Internet	201-500
Illuminate Education	7728	Irvine	United States	2009	Computer Software	501-1000

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Olark Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	34%	419
51-200 employees	26%	313
1-10 employees	12%	154
201-500 employees	12%	153
1001-5000 employees	5%	69
501-1000 employees	4%	60
10001+ employees	1%	19
5001-10000 employees	1%	14
2-10 employees	0%	1

Sample Size: 1202 Olark customers with Employee Count data

Olark Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	75%	858
United Kingdom	7%	81
Canada	6%	75
Australia	2%	29
India	1%	16
Netherlands	0%	10
France	0%	9
Spain	0%	8
New Zealand	0%	7
Other	3%	36

Sample Size: 1129 Olark customers with Country (HQ) data

Olark Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	13%	75
Information Technology And Services	13%	72
Retail	10%	56
Higher Education	9%	53
Internet	7%	41
Leisure, Travel & Tourism	7%	39
Marketing And Advertising	6%	36
Consumer Goods	6%	35
Non-Profit Organization Management	5%	29
Other	20%	112

Sample Size: 548 Olark customers with Industry data

Olark Competitive Profile

Olark compared to other Chat companies

Olark Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Olark.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Olark

We're tracking 138 vendors in the Chat category.

Olark is currently scored #5 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	99/100	99/100	99/100	98/100	97/100
Discord	100/100	86/100	100/100	100/100	100/100	99/100
Drift	99/100	94/100	100/100	79/100	99/100	94/100
LiveChat	98/100	98/100	95/100	97/100	61/100	100/100
Olark	97/100	89/100	95/100	71/100	96/100	95/100
Liveperson	97/100	90/100	90/100	76/100	95/100	86/100