Drift Customer Insights

Company Description:

Drift’s Conversation Cloud helps businesses connect with customers in the moments that matter most — using chat, email, video, and more.

Connect with Drift

Industry: Internet

Location: Boston, Massachusetts, United States

Employees: 201-500

Founded: 2014

* Company data provided by People Data Labs

Drift Customer Profile

Drift Customer Growth Rate

Drift has 4258 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 4258

* Last Updated: 2024-04-12 00:01:25 UTC

Drift Customer List

Download a CSV of Drift's customer list of 4258 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Drift.

Drift Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Cloudflare	19	San Francisco	United States	2009	Information Technology And Services	1001-5000
github.com	45	San Francisco	United States	2008	Computer Software	501-1000
Adobe Audience Manager	53	San Jose	United States	1982	Computer Software	10001+
Vimeo	60	New York	United States	2004	Internet	501-1000
AppsFlyer	170	San Francisco	United States	2011	Internet	501-1000
Cisco Systems, Inc.	210	San Jose	United States	1984	Computer Networking	10001+
Grammarly	247	San Francisco	United States	2008	Information Technology And Services	201-500
Canva	261	Surry Hills	Australia	2012	Computer Software	501-1000
Shopify	267	Ottawa	Canada	2006	Internet	1001-5000
www.trendmicro.com	268		Japan	1988	Computer Software	5001-10000

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Drift Customers by Employee Count

Employee Count	% of Customers	# of Customers
51-200 employees	30%	948
11-50 employees	24%	745
201-500 employees	15%	491
1-10 employees	9%	282
501-1000 employees	8%	255
1001-5000 employees	7%	247
10001+ employees	2%	73
5001-10000 employees	1%	46
2-10 employees	0%	3

Sample Size: 3090 Drift customers with Employee Count data

Drift Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	81%	2376
Canada	5%	168
United Kingdom	4%	133
India	2%	69
Australia	1%	33
France	0%	22
Netherlands	0%	18
Germany	0%	18
Israel	0%	15
Other	1%	53

Sample Size: 2905 Drift customers with Country (HQ) data

Drift Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	37%	842
Information Technology And Services	20%	460
Internet	13%	302
Marketing And Advertising	8%	199
Financial Services	5%	115
Computer & Network Security	3%	88
E-Learning	2%	60
Hospital & Health Care	2%	55
Telecommunications	1%	38
Other	4%	110

Sample Size: 2269 Drift customers with Industry data

Drift Ad Library

Understand how Drift advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Drift Ad

First Seen: 2022-05-09

Last Seen: 2023-03-22

Times Seen: 2

Drift Ad

First Seen: 2023-03-12

Last Seen: 2023-03-13

Times Seen: 1

Drift Competitive Profile

Drift compared to other Chat companies

Drift Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Drift.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Drift

We're tracking 138 vendors in the Chat category.

Drift is currently scored #3 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	99/100	99/100	99/100	98/100	97/100
Discord	100/100	86/100	100/100	100/100	100/100	99/100
Drift	99/100	94/100	100/100	79/100	99/100	94/100
LiveChat	98/100	98/100	95/100	97/100	61/100	100/100
Olark	97/100	89/100	95/100	71/100	96/100	95/100
Liveperson	97/100	90/100	90/100	76/100	95/100	86/100

Drift compared to other Sales Automation companies

Drift Customer Growth vs. other Sales Automation Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Sales Automation category - alongside Drift.

Closest Sales Automation Competitors to Drift

We're tracking 17 vendors in the Sales Automation category.

Drift is currently scored #1 in the Sales Automation category, versus their competitors.

The top Sales Automation vendors that we are tracking are Drift, SalesLoft and Yesware.

Explore all vendors in the Sales Automation category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Drift	100/100	100/100	100/100	62/100	100/100	100/100
SalesLoft	94/100	89/100	93/100	100/100	91/100	75/100
Yesware	85/100	--	79/100	85/100	73/100	92/100
Outreach	85/100	1/100	86/100	93/100	82/100	67/100
MailShake	75/100	56/100	58/100	70/100	28/100	84/100
Klenty	69/100	67/100	29/100	77/100	19/100	34/100