LibraryH3lp Customer Insights

Company Description:

LibraryH3lp provides a flexible, affordable customer service software platform for libraries, educators, and non-profits that combines website chat, texting, email, and knowledge bases.

Connect with LibraryH3lp

Industry: Information Technology And Services

Location: Beech Mountain, North Carolina, United States

Employees: 1-10

Founded: 2006

* Company data provided by People Data Labs

LibraryH3lp Customer Profile

LibraryH3lp Customer Growth Rate

LibraryH3lp has 234 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 234

* Last Updated: 2024-03-20 00:01:53 UTC

LibraryH3lp Customer List

Download a CSV of LibraryH3lp's customer list of 234 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to LibraryH3lp.

LibraryH3lp Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Stanford University	353	Stanford	United States	1891	Higher Education	10001+
cornell university	575	Ithaca	United States	1865	Higher Education	10001+
university of toronto	2158	Toronto	Canada	1827	Higher Education	10001+
The University of North Carolina at Chapel Hill	2202	Chapel Hill	United States	1789	Higher Education	10001+
duke university	2245	Durham	United States		Higher Education	10001+
the university of british columbia	2394	Vancouver	Canada	1915	Higher Education	10001+
The University of Melbourne	2721	Melbourne	Australia	1853	Higher Education	10001+
north carolina state university	3053	Raleigh	United States	1887	Higher Education	10001+
university of hawaii at manoa	3324	Honolulu	United States	1907	Higher Education	1001-5000
Georgetown University	3325	Washington	United States	1789	Higher Education	10001+

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LibraryH3lp Customers by Employee Count

Employee Count	% of Customers	# of Customers
1001-5000 employees	31%	67
10001+ employees	17%	38
201-500 employees	13%	29
51-200 employees	12%	26
501-1000 employees	9%	20
5001-10000 employees	8%	19
11-50 employees	4%	9
1-10 employees	1%	4

Sample Size: 212 LibraryH3lp customers with Employee Count data

LibraryH3lp Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	68%	145
Canada	19%	41
Netherlands	3%	7
United Kingdom	1%	4
New Zealand	1%	3
France	0%	2
United Arab Emirates	0%	1
Hong Kong	0%	1
Switzerland	0%	1
Other	3%	7

Sample Size: 212 LibraryH3lp customers with Country (HQ) data

LibraryH3lp Customers by Industry

Industry	% of Customers	# of Customers
Higher Education	77%	161
Libraries	11%	24
Government Administration	3%	7
Museums And Institutions	1%	4
Education Management	1%	3
Research	0%	2
Management Consulting	0%	1
Information Technology And Services	0%	1
Fund-Raising	0%	1
Other	2%	5

Sample Size: 209 LibraryH3lp customers with Industry data

LibraryH3lp Competitive Profile

LibraryH3lp compared to other Chat companies

LibraryH3lp Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside LibraryH3lp.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to LibraryH3lp

We're tracking 138 vendors in the Chat category.

LibraryH3lp is currently scored #32 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Userlike	77/100	11/100	76/100	58/100	68/100	83/100
Chatwork	77/100	--	85/100	98/100	35/100	79/100
LibraryH3lp	77/100	65/100	68/100	43/100	78/100	45/100
Chaport	75/100	61/100	81/100	73/100	52/100	28/100
Reve Chat	75/100	32/100	56/100	81/100	47/100	73/100
kommunicate	74/100	46/100	74/100	53/100	64/100	39/100