LiveChat Customer Insights

Company Description:

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

LiveChat Customer Profile

LiveChat Customer Growth Rate

LiveChat has 9125 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 9125

* Last Updated: 2024-05-16 00:01:27 UTC

LiveChat Customer List

Download a CSV of LiveChat's customer list of 9125 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to LiveChat.

LiveChat Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
LiveChat	626		Poland	2002	Computer Software	51-200
Bitdefender	741		Romania	2001	Computer Software	1001-5000
synology	916		Taiwan	2000	Information Technology And Services	501-1000
University of Minnesota Twin Cities	1194		United States	1851	Higher Education	10001+
TrustArc	1278	San Francisco	United States	1997	Computer Software	201-500
TrustArc The Leader in Privacy Management Software	1831	San Francisco	United States	1997	Internet	51-200
Better Business Bureau	1838	Arlington	United States	1912	Non-Profit Organization Management	1001-5000
university of california, san diego	1913	San Diego	United States	1966	Hospital & Health Care	10001+
realtor.com	1941	Santa Clara	United States	1996	Real Estate	1001-5000
Mimecast	2116	London	United Kingdom	2003	Information Technology And Services	1001-5000

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LiveChat Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	33%	1740
51-200 employees	26%	1370
1-10 employees	14%	778
201-500 employees	11%	601
501-1000 employees	6%	314
1001-5000 employees	5%	302
10001+ employees	1%	63
5001-10000 employees	1%	57
2-10 employees	0%	2

Sample Size: 5227 LiveChat customers with Employee Count data

LiveChat Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	2821
United Kingdom	12%	527
Canada	6%	269
Australia	6%	268
India	2%	102
Poland	1%	72
Netherlands	1%	69
Germany	1%	44
France	0%	37
Other	2%	99

Sample Size: 4308 LiveChat customers with Country (HQ) data

LiveChat Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	15%	320
Retail	15%	311
Computer Software	12%	249
Internet	9%	203
Financial Services	9%	188
Higher Education	8%	180
Real Estate	8%	166
Marketing And Advertising	7%	161
Leisure, Travel & Tourism	6%	141
Other	6%	131

Sample Size: 2050 LiveChat customers with Industry data

LiveChat Competitive Profile

LiveChat compared to other Chat companies

LiveChat Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside LiveChat.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to LiveChat

We're tracking 138 vendors in the Chat category.

LiveChat is currently scored #4 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	99/100	99/100	99/100	98/100	97/100
Discord	100/100	86/100	100/100	100/100	100/100	99/100
Drift	99/100	94/100	100/100	79/100	99/100	94/100
LiveChat	98/100	98/100	95/100	97/100	61/100	100/100
Olark	97/100	89/100	95/100	71/100	96/100	95/100
Liveperson	97/100	90/100	90/100	76/100	95/100	86/100