Freshchat Customer Insights

Company Description:

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

Industry: Information Technology And Services

Location: San Mateo, California, United States

Employees: 1001-5000

Founded: 2010

* Company data provided by People Data Labs

Freshchat Competitive Profile

Freshchat compared to other Chat companies

Freshchat Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Freshchat.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Freshchat

We're tracking 138 vendors in the Chat category.

Freshchat is currently scored #14 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
iAdvize	92/100	68/100	94/100	77/100	90/100	58/100
Provide Support	92/100	78/100	90/100	46/100	84/100	91/100
Freshchat	90/100	--	96/100	96/100	94/100	98/100
ChatBot	90/100	69/100	78/100	88/100	73/100	68/100
Mobile Monkey	88/100	73/100	70/100	82/100	65/100	81/100
Qualified.com	88/100	79/100	87/100	86/100	92/100	27/100