Gupshup Customer Insights

Company Description:

Gupshup helps businesses Build Engaging Conversational Experiences with their customers using the Chatbot API for Marketing, Commerce & Support across multiple channels like WhatsApp, SMS, Facebook Messenger and more.

Connect with Gupshup

Industry: Information Technology And Services

Location: San Francisco, California, United States

Employees: 51-200

Founded: 2004

* Company data provided by People Data Labs

Gupshup Competitive Profile

Gupshup compared to other Chat companies

Gupshup Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Gupshup.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Gupshup

We're tracking 138 vendors in the Chat category.

Gupshup is currently scored #46 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Velaro	67/100	45/100	72/100	8/100	75/100	44/100
Ngage Live	66/100	58/100	63/100	50/100	66/100	--
Gupshup	66/100	8/100	59/100	92/100	18/100	60/100
ActivEngage	65/100	55/100	74/100	17/100	83/100	6/100
MarketLinc	63/100	47/100	83/100	--	91/100	--
Leadoo	63/100	62/100	61/100	20/100	48/100	33/100

Gupshup compared to other Customer Service companies

Gupshup Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Gupshup.

Closest Customer Service Competitors to Gupshup

We're tracking 31 vendors in the Customer Service category.

Gupshup is currently scored #9 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
UserEcho	79/100	55/100	68/100	64/100	34/100	73/100
Gorgias	75/100	88/100	72/100	43/100	62/100	17/100
Gupshup	72/100	13/100	64/100	79/100	28/100	67/100
Richpanel	68/100	67/100	76/100	6/100	56/100	6/100
Digital Genius	65/100	25/100	60/100	32/100	45/100	34/100
[24]7	61/100	50/100	44/100	11/100	1/100	62/100