Liveperson Customer Insights

Company Description:

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Connect with Liveperson

Industry: Computer Software

Location: New York, New York, United States

Employees: 1001-5000

Founded: 1995

* Company data provided by People Data Labs

Liveperson Customer Profile

Liveperson Customer Growth Rate

Liveperson has 1832 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 1832

* Last Updated: 2024-05-17 00:01:22 UTC

Liveperson Customer List

Download a CSV of Liveperson's customer list of 1832 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Liveperson.

Liveperson Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Microsoft Corporation	4	Redmond	United States	1975	Computer Software	10001+
Spotify	58	Stockholm	Sweden	2006	Music	1001-5000
Quickbooks	76	Mountain View	United States	1983	Computer Software	5001-10000
IBM	265	New York	United States	1911	Information Technology And Services	10001+
www.trendmicro.com	268		Japan	1988	Computer Software	5001-10000
GoDaddy Inc.	346	Scottsdale	United States	1997	Internet	5001-10000
楽天市場	497		Japan		Telecommunications	1001-5000
The Home Depot, Inc.	696	Atlanta	United States	1977	Retail	10001+
Red Hat, Inc.	794	Raleigh	United States	1993	Computer Software	10001+
Verizon Communications Inc.	1224	Basking Ridge	United States	1983	Information Technology And Services	10001+

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Liveperson Customers by Employee Count

Employee Count	% of Customers	# of Customers
51-200 employees	20%	237
201-500 employees	19%	225
1001-5000 employees	15%	179
11-50 employees	13%	159
501-1000 employees	10%	117
10001+ employees	9%	104
1-10 employees	6%	70
5001-10000 employees	5%	61

Sample Size: 1152 Liveperson customers with Employee Count data

Liveperson Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	71%	759
United Kingdom	11%	124
Australia	4%	48
Canada	3%	42
Ireland	0%	10
Germany	0%	9
France	0%	8
Hungary	0%	5
United Arab Emirates	0%	5
Other	4%	46

Sample Size: 1056 Liveperson customers with Country (HQ) data

Liveperson Customers by Industry

Industry	% of Customers	# of Customers
Financial Services	18%	129
Banking	18%	127
Retail	9%	67
Telecommunications	8%	60
Automotive	7%	55
Insurance	7%	53
Higher Education	6%	48
Information Technology And Services	5%	36
Hospital & Health Care	4%	29
Other	13%	98

Sample Size: 702 Liveperson customers with Industry data

Liveperson Competitive Profile

Liveperson compared to other Chat companies

Liveperson Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Liveperson.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Liveperson

We're tracking 138 vendors in the Chat category.

Liveperson is currently scored #6 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
LiveChat	98/100	98/100	95/100	97/100	61/100	100/100
Olark	97/100	89/100	95/100	71/100	96/100	95/100
Liveperson	97/100	90/100	90/100	76/100	95/100	86/100
Smartsupp	96/100	87/100	88/100	87/100	76/100	85/100
Tidio Chat	95/100	96/100	76/100	94/100	38/100	93/100
JivoSite	94/100	97/100	98/100	91/100	89/100	18/100