FreshWorks Customer Insights

Company Description:

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

FreshWorks Customer Profile

FreshWorks Customer Growth Rate

FreshWorks has 4814 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 4814

* Last Updated: 2024-05-07 00:01:21 UTC

FreshWorks Customer List

Download a CSV of FreshWorks's customer list of 4814 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to FreshWorks.

FreshWorks Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
dns made easy	292	Reston	United States	2001	Information Technology And Services	11-50
PBS.org	753	Arlington	United States	1969	Media Production	201-500
HeyLink.me	871	Delhi	India	2020	Non-Profit Organization Management	11-50
biomed central	1098	London	United Kingdom	1998	Publishing	201-500
bookmyshow	1464	Mumbai	India	2007	Entertainment	1001-5000
aarp	2153	Washington	United States	1958	Non-Profit Organization Management	1001-5000
Overwolf \| Tech for developers who love gaming	2305		United States	2009	Computer Games	51-200
klarna	2390		Sweden	2005	Financial Services	1001-5000
constellix	2670	Reston	United States	2013	Computer Networking	11-50
american cancer society	2694	Atlanta	United States	1913	Non-Profit Organization Management	5001-10000

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FreshWorks Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	38%	1146
51-200 employees	21%	652
1-10 employees	17%	530
201-500 employees	10%	312
1001-5000 employees	5%	161
501-1000 employees	4%	134
10001+ employees	1%	32
5001-10000 employees	0%	28
2-10 employees	0%	3

Sample Size: 2998 FreshWorks customers with Employee Count data

FreshWorks Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	51%	1119
India	13%	293
United Kingdom	12%	271
Australia	4%	98
Canada	3%	87
Netherlands	3%	84
Germany	2%	57
South Africa	2%	49
Singapore	2%	47
Other	3%	84

Sample Size: 2189 FreshWorks customers with Country (HQ) data

FreshWorks Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	17%	266
Internet	15%	235
Computer Software	14%	227
Retail	14%	216
Financial Services	10%	161
Consumer Goods	5%	81
Health, Wellness And Fitness	4%	73
Marketing And Advertising	4%	73
Telecommunications	4%	71
Other	7%	120

Sample Size: 1523 FreshWorks customers with Industry data

FreshWorks Ad Library

Understand how FreshWorks advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

FreshWorks Ad

First Seen: 2022-08-23

Last Seen: 2022-08-23

Times Seen: 1

FreshWorks Ad

First Seen: 2022-08-30

Last Seen: 2022-08-30

Times Seen: 1

FreshWorks Ad

First Seen: 2022-08-29

Last Seen: 2022-08-29

Times Seen: 1

Our Ad Library lets you view all 11 FreshWorks ads and search their ad library by keyword.

Search FreshWorks online ads in our Ad Library

FreshWorks Competitive Profile

FreshWorks compared to other Chat companies

FreshWorks Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside FreshWorks.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to FreshWorks

We're tracking 138 vendors in the Chat category.

FreshWorks is currently scored #89 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Tawk.to	33/100	100/100	--	--	--	--
iflylabs	33/100	--	34/100	21/100	43/100	--
FreshWorks	32/100	95/100	--	--	--	--
HelpScout	32/100	93/100	--	--	--	--
ManyChat	30/100	82/100	--	--	--	--
Lime Talk	30/100	17/100	25/100	41/100	--	--

FreshWorks compared to other CRM companies

FreshWorks Customer Growth vs. other CRM Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the CRM category - alongside FreshWorks.

Closest CRM Competitors to FreshWorks

We're tracking 164 vendors in the CRM category.

FreshWorks is currently scored #78 in the CRM category, versus their competitors.

The top CRM vendors that we are tracking are HubSpot, Zoho and Pipedrive.

Explore all vendors in the CRM category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
CompanyHub CRM	42/100	--	41/100	47/100	4/100	--
Goldmine	42/100	--	35/100	28/100	--	32/100
FreshWorks	42/100	93/100	--	--	--	--
Five CRM	42/100	24/100	39/100	32/100	--	--
Funnelmaker	40/100	1/100	44/100	14/100	--	28/100
Yetiforce	38/100	--	50/100	24/100	--	8/100