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Call Analytics & Telephony Vendors

Call Analytics & Telephony is one of the most competitive categories within Demand Generation, with 63 vendors tracked. The typical category in Demand Generation has 51 vendors tracked.

Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top Call Analytics & Telephony Vendors
Twilio
Rank #1 of 56
Score 100/100

Twilio

With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

Customer List Available (269 Customers)  

Scoring Components

Tranco: 100/100

Alexa: 100/100

Majestic: 100/100

Umbrella: 100/100

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RingCentral
Rank #2 of 56
Score 99/100

RingCentral

RingCentral provides businesses with cloud-based business communications that include message, video, phone, and collaboration solutions that allow teams and customers to work together - from anywhere.

Customer List Available (28 Customers)  

Scoring Components

Tranco: 99/100

Alexa: 97/100

Majestic: 97/100

Umbrella: 97/100

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CallRail
Rank #3 of 56
Score 97/100

CallRail

Tracking and analytics for phone calls and web forms. Optimize your marketing and increase ROI on your PPC, SEO, and offline ad campaigns.

Customer List Available (3855 Customers)  

Scoring Components

Tranco: 93/100

Alexa: 91/100

Majestic: 91/100

Umbrella: 94/100

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Five9
Rank #4 of 56
Score 95/100

Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. Five9 - Contact Center as a Service - CCaaS.

Customer List Available (196 Customers)  

Scoring Components

Tranco: 97/100

Alexa: 94/100

Majestic: 85/100

Umbrella: 88/100

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Dialogtech
Rank #5 of 56
Score 93/100

Dialogtech

DialogTech’s AI call tracking and conversation analytics helps digital marketers and agencies track ROI, drive sales, and personalize experiences.

Customer List Available (563 Customers)  

Scoring Components

Tranco: 90/100

Alexa: 73/100

Majestic: 76/100

Umbrella: 91/100

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TrackingMore
Rank #6 of 56
Score 91/100

TrackingMore

TrackingMore: all-in-one global package tracking tool. Support track and trace international 472 couriers. API docs, delivery notification and parcel tracking plugins are available.

Customer List Available (64 Customers)  

Scoring Components

Tranco: 82/100

Alexa: 79/100

Majestic: 82/100

Umbrella: 79/100

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Zadarma
Rank #7 of 56
Score 90/100

Zadarma

Save up to 90% on international call charges with Zadarma. A range of price plans provides attractive call packages for all usage levels. Additional value-added features include free international numbers, per-second billing, caller's telephone number transmission (CallerID), and our own apps for smartphones and computers.

Customer List Available (100 Customers)  

Scoring Components

Tranco: 95/100

Alexa: 85/100

Majestic: 79/100

Umbrella: 61/100

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Talkdesk
Rank #8 of 56
Score 88/100

Talkdesk

If you're customer-obsessed. We should talk. Talkdesk is the only cloud contact center solution you need.

Scoring Components

Tranco: 84/100

Alexa: 49/100

Majestic: 88/100

Umbrella: 82/100

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Calltouch
Rank #9 of 56
Score 85/100

Calltouch

Calltouch — сервис сквозной аналитики на основе коллтрекинга. Сервис Колтач определяет рекламные источники звонков и эффективность интернет-рекламы.

Customer List Available (534 Customers)  

Scoring Components

Tranco: 91/100

Alexa: 61/100

Majestic: 43/100

Umbrella: 76/100

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Chorus
Rank #10 of 56
Score 85/100

Chorus

Scoring Components

Tranco: 71/100

Alexa: 55/100

Majestic: 73/100

Umbrella: 73/100

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Tenfold
Rank #11 of 56
Score 82/100

Tenfold

Tenfold helps companies have better customer conversations. Put customer information into action on the phone, every time, in real-time.

Scoring Components

Tranco: 88/100

Alexa: 40/100

Majestic: 67/100

Umbrella: 70/100

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Ringostat
Rank #12 of 56
Score 80/100

Ringostat

Analyze calls, ROI, and make the right decisions with Ringostat ★ Ringostat — everything is made to boost your sales: call tracking, end-to-end analytics, virtual PBX, callback, "intelligent" in-browser phone.

Customer List Available (146 Customers)  

Scoring Components

Tranco: 77/100

Alexa: 82/100

Majestic: 40/100

Umbrella: 58/100

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JustCall
Rank #13 of 56
Score 80/100

JustCall

JustCall is a cloud based phone system for your remote sales and support teams. Integrates with HubSpot, Intercom, Pipedrive, Salesforce & other CRM/Helpdesk tools.

Customer List Available (1 Customers)  

Scoring Components

Tranco: 79/100

Alexa: 88/100

Majestic: 49/100

Umbrella: 43/100

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Response Tap
Rank #14 of 56
Score 77/100

Response Tap

With Intelligent Call Tracking from ResponseTap, you can finally reveal the campaigns, channels and keywords that make your customers pick up the phone. Find out more here.

Customer List Available (100 Customers)  

Scoring Components

Tranco: 86/100

Alexa: 25/100

Majestic: 37/100

Umbrella: 85/100

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TeleSign
Rank #15 of 56
Score 74/100

TeleSign

APIs Delivering Global Verification and Programmable Communications as a service. SMS, Voice and phone number intelligence solutions. Get started now.

Scoring Components

Tranco: 75/100

Alexa: 70/100

Majestic: 61/100

Umbrella: 25/100

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Invoca
Rank #16 of 56
Score 74/100

Invoca

Our conversation intelligence platform enables you to automatically act on conversation data to drive better experiences, more conversions, and higher revenue.

Customer List Available (658 Customers)  

Scoring Components

Tranco: 64/100

Alexa: 46/100

Majestic: 94/100

Umbrella: 28/100

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Ringba
Rank #17 of 56
Score 71/100

Ringba

Call tracking, attribution, reporting and analytics for marketers, digital agencies, call centers, pay per call, and performance networks.

Customer List Available (6 Customers)  

Scoring Components

Tranco: 70/100

Alexa: 67/100

Majestic: 16/100

Umbrella: 64/100

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CallTrackingMetrics
Rank #18 of 56
Score 70/100

CallTrackingMetrics

Call tracking and management solutions for businesses and contact centers.

Customer List Available (1374 Customers)  

Scoring Components

Tranco: 68/100

Alexa: 64/100

Majestic: 58/100

Umbrella: 22/100

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CallHub
Rank #19 of 56
Score 68/100

CallHub

Award winning Voice broadcasting, Phone Banking and SMS broadcast software, in 200 countries. Try a free demo. Integrates with your existing systems. Easy!

Scoring Components

Tranco: 57/100

Alexa: 34/100

Majestic: 64/100

Umbrella: 31/100

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Ruler Analytics
Rank #20 of 56
Score 66/100

Ruler Analytics

a Ruler Analytics video

Customer List Available (1 Customers)  

Scoring Components

Tranco: 53/100

Alexa: 58/100

Majestic: 55/100

Umbrella: 7/100

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Marchex
Rank #21 of 56
Score 64/100

Marchex

Marchex helps you find more of your best customers and drive revenue with intelligent call data. Learn more about call analytics and conversational A.I.

Customer List Available (782 Customers)  

Scoring Components

Tranco: 73/100

Alexa: 7/100

Majestic: 70/100

Umbrella: 16/100

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CallFire
Rank #22 of 56
Score 61/100

CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing. Try CallFire for FREE!

Scoring Components

Tranco: 62/100

Alexa: 31/100

Majestic: 52/100

Umbrella: 19/100

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CloudCall
Rank #23 of 56
Score 61/100

CloudCall

CloudCall provides computer telephony integration from your CRM system. We integrate with many CRMs including Salesforce, Bullhorn and Dynamics 365.

Scoring Components

Tranco: 80/100

Alexa: 19/100

Majestic: 13/100

Umbrella: 52/100

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Wingman
Rank #24 of 56
Score 59/100

Wingman

Let Wingman help your team close sales faster with real-time coaching, custom cue cards, objection handling and the best conversation intelligence.

Scoring Components

Tranco: 59/100

Alexa: 76/100

Majestic: 22/100

Umbrella: Unavailable

View Details
Call Sumo
Rank #25 of 56
Score 57/100

Call Sumo

Communications Intelligence and Analytics Measure the effectiveness of your different marketing campaigns, be it online or offline. Know exactly the number of calls and conversions delivered by each channel. With Call Sumo’s call reports and call auditing, you will be

Scoring Components

Tranco: 40/100

Alexa: 43/100

Majestic: 46/100

Umbrella: Unavailable

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KeyMetric
Rank #26 of 56
Score 55/100

KeyMetric

KeyMetric phone call tracking software helps marketers, businesses and agencies drive more calls, leads & sales opportunities. Call (877) 845-7971.

Customer List Available (8 Customers)  

Scoring Components

Tranco: 55/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 67/100

View Details
PhoneWagon
Rank #27 of 56
Score 53/100

PhoneWagon

Tracking and analytics for phone calls and web forms. Optimize your marketing and increase ROI on your PPC, SEO, and offline ad campaigns.

Customer List Available (44 Customers)  

Scoring Components

Tranco: 51/100

Alexa: 28/100

Majestic: 1/100

Umbrella: 37/100

View Details
Call Box
Rank #28 of 56
Score 51/100

Call Box

Call Box helps more than 42,000 businesses optimize their phone handling processes.

Scoring Components

Tranco: 44/100

Alexa: 10/100

Majestic: Unavailable

Umbrella: 55/100

View Details
ExecVision
Rank #29 of 56
Score 50/100

ExecVision

ExecVision is the only conversation intelligence platform designed to deliver measurable results through human behavior change. Learn how it can help your organization.

Scoring Components

Tranco: 28/100

Alexa: 37/100

Majestic: 28/100

Umbrella: 10/100

View Details
Avidtrak
Rank #30 of 56
Score 48/100

Avidtrak

Customer List Available (20 Customers)  

Scoring Components

Tranco: 48/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 49/100

View Details
Convirza
Rank #31 of 56
Score 43/100

Convirza

Turn connection into conversion. Convirza call tracking and Conversation Analytics® solutions help you make smarter business and marketing decisions.

Scoring Components

Tranco: 50/100

Alexa: 13/100

Majestic: 19/100

Umbrella: Unavailable

View Details
Calltracks Ltd
Rank #32 of 56
Score 43/100

Calltracks Ltd

Our analytical call tracking software helps to understand sales channels, both online and offline. See how you can better understand your campaigns today. 

Customer List Available (5 Customers)  

Scoring Components

Tranco: 42/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 40/100

View Details
Outleads
Rank #33 of 56
Score 43/100

Outleads

Customer List Available (1 Customers)  

Scoring Components

Tranco: 37/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 46/100

View Details
IOVOX
Rank #34 of 56
Score 43/100

IOVOX

Tracking and analytics for phone calls and voice. Generate more leads and optimize your marketing ROI by designing the right solution for your business.

Scoring Components

Tranco: 60/100

Alexa: 22/100

Majestic: Unavailable

Umbrella: Unavailable

View Details
Retreaver
Rank #35 of 56
Score 39/100

Retreaver

Retreaver's inbound call tracking analyzes leads to drive higher conversions. Attribute calls using dynamic numbers to grow your revenue, learn more with Retreaver today!

Scoring Components

Tranco: 39/100

Alexa: 4/100

Majestic: Unavailable

Umbrella: 34/100

View Details
HG Insights
Rank #36 of 56
Score 36/100

HG Insights

We provide class leading IT Spend, Technology Install, and Contract Intelligence to help sales, marketing, and strategy teams grow revenue faster...

Scoring Components

Tranco: 20/100

Alexa: 52/100

Majestic: 4/100

Umbrella: Unavailable

View Details
Ytel
Rank #37 of 56
Score 36/100

Ytel

Enterprise-ready messaging with Voice, SMS, Google, and Apple.

Scoring Components

Tranco: 66/100

Alexa: 1/100

Majestic: 7/100

Umbrella: Unavailable

View Details
MaTelSo
Rank #38 of 56
Score 33/100

MaTelSo

Call Tracking as a marketing boost. Link calls with online marketing campaigns and receive valuable insights on how to optimize performance. Calls matter.

Scoring Components

Tranco: 31/100

Alexa: Unavailable

Majestic: 34/100

Umbrella: Unavailable

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Servion
Rank #39 of 56
Score 30/100

Servion

Servion enables brands to deliver on their promised customer service experience with best-in-class operational excellence.

Scoring Components

Tranco: 24/100

Alexa: Unavailable

Majestic: 31/100

Umbrella: Unavailable

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Voiptime Cloud
Rank #40 of 56
Score 30/100

Voiptime Cloud

VoIP Contact center solutions from Voiptime Cloud help businesses of all sizes succeed. Transform your call center department with the help of our all-in-one solutions!

Scoring Components

Tranco: 30/100

Alexa: Unavailable

Majestic: 25/100

Umbrella: Unavailable

View Details
Dial 800
Rank #41 of 56
Score 28/100

Dial 800

Grow your marketing with all inclusive solutions to get more calls, then track, route, and analyze them.

Customer List Available (2 Customers)  

Scoring Components

Tranco: 26/100

Alexa: 16/100

Majestic: 10/100

Umbrella: Unavailable

View Details
Callcap
Rank #42 of 56
Score 25/100

Callcap

Partner with Callcap to build custom call tracking & monitoring solutions for your business needs. Find out more and request a callback today!

Customer List Available (2 Customers)  

Scoring Components

Tranco: 46/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 1/100

View Details
Call-tracking.by
Rank #43 of 56
Score 25/100

Call-tracking.by

Call Tracking - это интернет-сервис для отслеживания звонков с рекламных источников, который дает возможность определить эффективность различных видов рекламы.

Customer List Available (61 Customers)  

Scoring Components

Tranco: 33/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 13/100

View Details
Delacon
Rank #44 of 56
Score 22/100

Delacon

With Delacon's call tracking solution you can more accurately measure the ROI on marketing campaigns and gain valuable insights into customer's behaviour.

Scoring Components

Tranco: 35/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Vertify Inc.
Rank #45 of 56
Score 20/100

Vertify Inc.

Vertify is an industry pioneer, developing a revenue operations intelligence platform to align sales and marketing with integrated, clean data and advanced analytics to drive revenue.

Scoring Components

Tranco: 22/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
CallTracker
Rank #46 of 56
Score 20/100

CallTracker

Budget-friendly call tracking software to optimize marketing ROI. Make data driven decisions with call analytics metrics. White-label call tracking for agencies.

Scoring Components

Tranco: 17/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 4/100

View Details
Jet Call Tracker
Rank #47 of 56
Score 17/100

Jet Call Tracker

Jet Interactive - Australia’s Cloud Business Phone Network - Business Phone Systems - Mobiles - 13, 1300 and 1800 Numbers - Call Tracking

Customer List Available (5 Customers)  

Scoring Components

Tranco: 19/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Kloudtalk
Rank #48 of 56
Score 15/100

Kloudtalk

KloudTalk is a leading provider of cloud based business phone systems that make your customer communication seamless.

Scoring Components

Tranco: 13/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
MonsterConnect
Rank #49 of 56
Score 15/100

MonsterConnect

Sales Conversations. Delivered.

Scoring Components

Tranco: 15/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Notablist
Rank #50 of 56
Score 10/100

Notablist

Email sender intelligence for sales teams

Scoring Components

Tranco: 10/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Intellyo
Rank #51 of 56
Score 10/100

Intellyo

Intellyo gives your enterprise a voice in the digital world by building & tracking your communication strategy in one turnkey solution.

Scoring Components

Tranco: 11/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
ClearBrain
Rank #52 of 56
Score 7/100

ClearBrain

Scoring Components

Tranco: 8/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Call IQ
Rank #53 of 56
Score 7/100

Call IQ

How Call iQ Works 5-step process in a fraction of a second Watch this brief video to see how our 5-step call tracking process works from assigning numbers to tracking each call on those numbers to delivering live, real, critical analytics about each call. Ready to start saving your marketing dollars? REQUEST DEMO 1-866-721-2180 Live …

Scoring Components

Tranco: 6/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
CallDynamics
Rank #54 of 56
Score 1/100

CallDynamics

Take control of your marketing spend and maximise your marketing ROI through our Australian call tracking solution. Call today on 1300 006 001 to learn how.

Customer List Available (7 Customers)  

Scoring Components

Tranco: 2/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
MagNews
Rank #55 of 56
Score 1/100

MagNews

A modular and multichannel solution for integrated communications, digital marketing and process management. Try MagNews right away.

Scoring Components

Tranco: 4/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Dexem
Rank #56 of 56
Score 1/100

Dexem

Grâce à nos produits Call Tracking, Call Manager, Cloud IVR et Voice Publisher, Dexem vous accompagne pour moderniser la gestion de vos appels téléphoniques.

Scoring Components

Tranco: 1/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Other Tracked, but Unscored Vendors in Call Analytics & Telephony

These vendors are categorized as Call Analytics & Telephony providers in our system, but are missing one or more tracking metrics so they cannot be accurately scored alongside their peers.

Unscored vendors can claim their listing for free to complete the missing elements and move into the scored list.

 
VisualCue

VisualCue

VisualCue offers contact centers a real-time business intelligence software. Reduce costs and increase productivity through the power of real-time data.

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Optico

Optico

Optico est une solution de call tracking pour effectuer un suivi des appels téléphoniques de vos campagnes marketing, mais également de click to call.

Customer List Available (2 Customers)  

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
CallTrax Plus

CallTrax Plus

Why is ad tracking important to the success of your advertising campaign? For years business owners have recognized the truth of the statement “I know half my advertising is wasted—I just don’t know which half.”  The Calltrax Plus campaign tracking solution finally provides a way to successfully measure and track advertising through comprehensive phone call […]

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Jiminny

Jiminny

Sales intelligence to boost conversions. Use Jiminny to record, transcribe and analyze your sales conversations to improve sales performance and drive revenue.

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
CallSource

CallSource

CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
Balto

Balto

Balto's Real-Time Guidance shows agents the best things to say, automatically scores calls, and alerts managers for coaching moments. Set up in just 45 days.

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details
TruConnect

TruConnect

Free government cell phones. Number one Lifeline phone service provider. TruConnect is your lifeline for a free cell phone. Get your free Obama Phone here.

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details