Call Analytics & Telephony Vendors

Call analytics and telephony software are used on websites to provide businesses with valuable insights into their call activity. This software tracks calls made through a website, allowing companies to measure the effectiveness of their marketing campaigns, make data-driven decisions, and improve their customer service. By providing businesses with insights into customer needs and preferences, call analytics and telephony software can help to improve the quality of customer service and create a more personalized and convenient experience for users.

In addition to improving customer service, call analytics and telephony software can also help businesses to optimize their call routing process. By tracking the source of incoming calls, businesses can identify which marketing campaigns are driving the most calls and adjust their call routing process accordingly. This can help to reduce wait times, improve call center efficiency, and increase customer satisfaction. Overall, call analytics and telephony software is a valuable tool for businesses looking to improve their call tracking and analysis, enhance their marketing strategy, and optimize their customer service.

Top Call Analytics & Telephony Vendors
Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
LINE 100/100 98/100 99/100 100/100 94/100 100/100
Skype 99/100 79/100 100/100 98/100 100/100 98/100
Twilio 98/100 77/100 96/100 96/100 98/100 95/100
 
CallRail 96/100 100/100 93/100 86/100 91/100 86/100
Five9 95/100 74/100 94/100 91/100 89/100 83/100
RingCentral 93/100 50/100 97/100 93/100 96/100 93/100
Zadarma 92/100 66/100 90/100 84/100 60/100 75/100
Calltouch 90/100 93/100 91/100 50/100 73/100 45/100
TrackingMore 89/100 69/100 71/100 89/100 35/100 80/100
Elevar 89/100 90/100 88/100 60/100 87/100 18/100
Dialogtech 86/100 82/100 86/100 12/100 85/100 63/100
Ringostat 83/100 72/100 80/100 81/100 41/100 38/100
CallTrackingMetrics 83/100 95/100 68/100 74/100 28/100 50/100
Talkdesk 81/100 -- 79/100 62/100 78/100 88/100
Response Tap 79/100 64/100 75/100 31/100 80/100 33/100
Ringba 79/100 40/100 77/100 72/100 71/100 23/100
JustCall 77/100 25/100 74/100 79/100 44/100 56/100
Invoca 75/100 85/100 57/100 24/100 16/100 90/100
Tenfold 72/100 -- 82/100 55/100 69/100 53/100
Opinion Lab 72/100 -- 72/100 70/100 75/100 43/100
TeleSign 69/100 -- 61/100 77/100 30/100 70/100
Chorus 69/100 -- 60/100 67/100 48/100 65/100
TTEC 69/100 -- 65/100 36/100 57/100 78/100
MightyCall 66/100 25/100 69/100 34/100 39/100 68/100
Marchex 65/100 87/100 63/100 8/100 7/100 58/100
Ruler Analytics 63/100 33/100 44/100 46/100 14/100 73/100
CallFire 62/100 -- 58/100 29/100 55/100 48/100
Convirza 60/100 56/100 54/100 10/100 50/100 10/100
CallHub 57/100 -- 38/100 48/100 23/100 60/100
CloudCall 57/100 -- 85/100 17/100 64/100 3/100
IOVOX 57/100 -- 83/100 1/100 82/100 --
Calltracks Ltd 54/100 48/100 49/100 -- 66/100 --
Avidtrak 53/100 53/100 50/100 -- 53/100 --
 
KeyMetric 51/100 40/100 46/100 -- 62/100 --
Call Sumo 50/100 -- 36/100 58/100 -- 40/100
PhoneWagon 50/100 58/100 21/100 39/100 12/100 1/100
Aloware 47/100 -- 52/100 43/100 25/100 8/100
Ytel 45/100 -- 66/100 41/100 -- 15/100
HG Insights 44/100 1/100 19/100 65/100 -- 31/100
MaTelSo 42/100 1/100 29/100 53/100 -- 28/100
Call-tracking.by 41/100 61/100 41/100 -- 5/100 --
Call Box 39/100 -- 40/100 15/100 46/100 --
UseItBetter 39/100 29/100 55/100 -- 19/100 --
ExecVision 35/100 -- 18/100 27/100 21/100 20/100
Jiminny 35/100 -- 47/100 20/100 10/100 13/100
Retreaver 35/100 -- 35/100 22/100 32/100 --
CallDynamics 31/100 40/100 27/100 -- -- --
Outleads 31/100 1/100 32/100 -- 37/100 --
Callcap 28/100 19/100 43/100 -- 1/100 --
Jet Call Tracker 28/100 45/100 16/100 -- -- --
Servion 26/100 -- 24/100 -- -- 35/100
Dial 800 26/100 19/100 30/100 3/100 -- 5/100
Voiptime Cloud 23/100 -- 25/100 -- -- 25/100
CallTracker 21/100 14/100 15/100 5/100 3/100 --
Optico 19/100 33/100 -- -- -- --
Delacon 19/100 1/100 33/100 -- -- --
Vertify Inc. 17/100 -- 22/100 -- -- --
WhatConverts 15/100 19/100 -- -- -- --
Kloudtalk 14/100 -- 11/100 -- -- --
MonsterConnect 14/100 -- 13/100 -- -- --
ClearBrain 9/100 -- 7/100 -- -- --
Notablist 9/100 -- 8/100 -- -- --
Intellyo 9/100 -- 10/100 -- -- --
MagNews 1/100 -- 4/100 -- -- --
CallSource 1/100 1/100 -- -- -- --
Dexem 1/100 -- 1/100 -- -- --
Call IQ 1/100 -- 5/100 -- -- --
BI4Cloud 1/100 -- 2/100 -- -- --
 
VisualCue -- -- -- -- -- --
CallTrax Plus -- -- -- -- -- --
Wingman -- -- -- -- -- --
Balto -- -- -- -- -- --
TruConnect -- -- -- -- -- --
eTouchPoint -- -- -- -- -- --
Sentisis -- -- -- -- -- --
Convo Ads -- -- -- -- -- --