Chat is one of the most competitive categories within Demand Generation, with 138 vendors tracked. The typical category in Demand Generation has 62 vendors tracked.
Curious how SiteScore scores are calculated? Learn more.
SiteScore scores are based on objective metrics gathered from a number of sources, including:
Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.
For comparison, we've added customer growth rates for the most widely used vendors in the Chat category.
Icon | Name | Overall Score | Customer Count Score | Overall Traffic Score | Website Visits Score | DNS Traffic Score | Inbound Links Score |
---|---|---|---|---|---|---|---|
Intercom | 100/100 | 99/100 | 100/100 | 99/100 | 98/100 | 96/100 | |
Tawk.to | 100/100 | 100/100 | 98/100 | 97/100 | 97/100 | 98/100 | |
Discord | 99/100 | 85/100 | 100/100 | 100/100 | 100/100 | 99/100 | |
Drift | 98/100 | 94/100 | 99/100 | 78/100 | 99/100 | 93/100 | |
LiveChat | 97/100 | 98/100 | 96/100 | 96/100 | 60/100 | 100/100 | |
Olark | 97/100 | 89/100 | 94/100 | 71/100 | 95/100 | 94/100 | |
Liveperson | 96/100 | 90/100 | 90/100 | 76/100 | 94/100 | 86/100 | |
Smartsupp | 95/100 | 87/100 | 87/100 | 88/100 | 74/100 | 84/100 | |
Reamaze | 94/100 | 82/100 | 86/100 | 80/100 | 87/100 | 56/100 | |
Tidio Chat | 94/100 | 96/100 | 75/100 | 93/100 | 37/100 | 92/100 | |
JivoSite | 92/100 | 97/100 | 97/100 | 91/100 | 88/100 | 17/100 | |
iAdvize | 92/100 | 70/100 | 92/100 | 77/100 | 89/100 | 60/100 | |
Comm100 Live Chat | 92/100 | 77/100 | 85/100 | 58/100 | 85/100 | 82/100 | |
|
Pure Chat | 90/100 | 88/100 | 90/100 | 59/100 | 80/100 | 65/100 |
Freshchat | 90/100 | -- | 96/100 | 95/100 | 93/100 | 97/100 | |
Provide Support | 90/100 | 79/100 | 88/100 | 44/100 | 83/100 | 91/100 | |
Mobile Monkey | 87/100 | 71/100 | 72/100 | 84/100 | 65/100 | 81/100 | |
Qualified.com | 87/100 | 78/100 | 87/100 | 87/100 | 91/100 | 28/100 | |
Snap Engage | 87/100 | 80/100 | 79/100 | 66/100 | 92/100 | 55/100 | |
ChatBot | 86/100 | 69/100 | 70/100 | 89/100 | 71/100 | 67/100 | |
Najva | 85/100 | 84/100 | 91/100 | 94/100 | 77/100 | -- | |
MyLiveChat | 84/100 | 81/100 | 78/100 | 65/100 | 78/100 | 42/100 | |
Kayako | 84/100 | 33/100 | 83/100 | 85/100 | 51/100 | 89/100 | |
|
Ada | 83/100 | 73/100 | 95/100 | 37/100 | 96/100 | 31/100 |
Helpcrunch | 82/100 | 72/100 | 93/100 | 30/100 | 72/100 | 62/100 | |
|
Cbox | 82/100 | 27/100 | 82/100 | 70/100 | 63/100 | 87/100 |
LiveHelpNow | 80/100 | 74/100 | 80/100 | 4/100 | 84/100 | 70/100 | |
Rocket.Chat | 80/100 | 14/100 | 82/100 | 90/100 | 39/100 | 88/100 | |
Bold360 | 79/100 | 75/100 | 89/100 | 13/100 | 79/100 | 49/100 | |
|
LibraryH3lp | 78/100 | 66/100 | 68/100 | 42/100 | 76/100 | 46/100 |
GetButton | 78/100 | 91/100 | 76/100 | 45/100 | 75/100 | 13/100 | |
|
Userlike | 76/100 | 10/100 | 77/100 | 56/100 | 68/100 | 83/100 |
Chatwork | 76/100 | -- | 84/100 | 98/100 | 34/100 | 78/100 | |
Reve Chat | 76/100 | 32/100 | 60/100 | 82/100 | 45/100 | 72/100 | |
|
Chaport | 74/100 | 61/100 | 68/100 | 73/100 | 52/100 | 29/100 |
SimpleTexting | 73/100 | 7/100 | 66/100 | 79/100 | 46/100 | 80/100 | |
UserEcho | 73/100 | 35/100 | 65/100 | 75/100 | 27/100 | 76/100 | |
|
kommunicate | 73/100 | 46/100 | 77/100 | 52/100 | 64/100 | 39/100 |
Click4Assistance | 71/100 | 41/100 | 52/100 | 69/100 | 56/100 | 54/100 | |
TextMagic | 70/100 | 4/100 | 63/100 | 86/100 | 40/100 | 77/100 | |
JivoChat | 70/100 | 93/100 | 44/100 | 67/100 | 2/100 | 61/100 | |
Engati | 69/100 | 39/100 | 48/100 | 92/100 | 23/100 | 63/100 | |
Yellow Messenger | 69/100 | 57/100 | 70/100 | 62/100 | 67/100 | 9/100 | |
|
Clickdesk | 67/100 | 56/100 | 50/100 | 51/100 | 57/100 | 38/100 |
WhosOn | 67/100 | 45/100 | 70/100 | 6/100 | 86/100 | 47/100 | |
Velaro | 66/100 | 45/100 | 73/100 | 8/100 | 73/100 | 45/100 | |
Ngage Live | 65/100 | 59/100 | 63/100 | 48/100 | 66/100 | -- | |
Collect.chat | 65/100 | 7/100 | 56/100 | 83/100 | 48/100 | 40/100 | |
ActivEngage | 64/100 | 50/100 | 74/100 | 15/100 | 82/100 | 5/100 | |
Chatroll | 63/100 | 22/100 | 61/100 | 35/100 | 31/100 | 75/100 | |
MarketLinc | 62/100 | 47/100 | 80/100 | -- | 90/100 | -- | |
Leadoo | 62/100 | 62/100 | 58/100 | 18/100 | 47/100 | 34/100 | |
Formilla | 61/100 | 60/100 | 56/100 | 5/100 | 62/100 | 30/100 | |
Chatlio | 60/100 | 65/100 | 73/100 | -- | 69/100 | 1/100 | |
Customerly | 59/100 | 43/100 | 57/100 | 36/100 | 44/100 | 23/100 | |
ArtiBot | 59/100 | 54/100 | 54/100 | 57/100 | 36/100 | -- | |
Chatra | 57/100 | 86/100 | 28/100 | 28/100 | -- | 44/100 | |
Netop | 57/100 | -- | 50/100 | 26/100 | 53/100 | 59/100 | |
|
uhChat | 56/100 | 58/100 | 35/100 | 55/100 | 33/100 | -- |
|
re:plain | 56/100 | 64/100 | 62/100 | 25/100 | 32/100 | -- |
Needle | 55/100 | 24/100 | 67/100 | -- | 70/100 | 19/100 | |
Vivocha | 54/100 | 28/100 | 65/100 | 23/100 | 55/100 | 2/100 | |
LiveZilla | 54/100 | 38/100 | 45/100 | 12/100 | 7/100 | 73/100 | |
Cometchat | 50/100 | -- | 32/100 | 74/100 | 9/100 | 51/100 | |
Continually | 50/100 | 55/100 | 53/100 | 1/100 | 42/100 | 15/100 | |
onWebChat | 50/100 | 53/100 | 35/100 | 53/100 | 29/100 | -- | |
ApexChat | 50/100 | 30/100 | 36/100 | 39/100 | 30/100 | 33/100 | |
Clickatell | 50/100 | -- | 58/100 | 22/100 | 19/100 | 71/100 | |
OpenMarket | 50/100 | -- | 60/100 | 38/100 | 4/100 | 66/100 | |
BimboLive | 48/100 | 52/100 | 46/100 | 43/100 | 20/100 | -- | |
Mioot | 48/100 | 1/100 | 43/100 | 72/100 | 38/100 | 10/100 | |
Voyage Mobile | 46/100 | 48/100 | 49/100 | 3/100 | 54/100 | -- | |
WebsiteAlive | 46/100 | 36/100 | 38/100 | 7/100 | 49/100 | 24/100 | |
Engage To Sell | 44/100 | 34/100 | 54/100 | -- | 58/100 | -- | |
HelpOnClick Live Chat | 44/100 | 23/100 | 22/100 | 54/100 | 16/100 | 35/100 | |
Casengo | 43/100 | 16/100 | 19/100 | 68/100 | 14/100 | 25/100 | |
|
Tender Support | 43/100 | 14/100 | 40/100 | 19/100 | 3/100 | 68/100 |
|
BotStar | 42/100 | 28/100 | 42/100 | 50/100 | 13/100 | -- |
|
Flowdock | 40/100 | -- | 27/100 | 32/100 | 12/100 | 57/100 |
Ramble | 40/100 | 42/100 | 36/100 | -- | 50/100 | -- | |
Client Chat Live | 40/100 | 36/100 | 48/100 | 11/100 | 35/100 | -- | |
Textlocal | 38/100 | -- | 18/100 | 63/100 | -- | 41/100 | |
OnCustomer | 38/100 | 31/100 | 40/100 | 27/100 | 25/100 | -- | |
Chat Beacon | 38/100 | -- | 52/100 | 14/100 | 59/100 | -- | |
HowTank | 36/100 | 14/100 | 42/100 | 47/100 | 17/100 | -- | |
LoyJoy | 36/100 | 10/100 | 38/100 | 46/100 | 22/100 | -- | |
Help.com | 35/100 | 20/100 | 23/100 | 10/100 | 8/100 | 52/100 | |
Dixa | 35/100 | -- | 33/100 | 31/100 | -- | 50/100 | |
HaraFunnel | 33/100 | 25/100 | 26/100 | 29/100 | 26/100 | -- | |
|
iflylabs | 33/100 | -- | 45/100 | 20/100 | 43/100 | -- |
TextMarks | 32/100 | -- | 29/100 | 49/100 | -- | 26/100 | |
Voicify | 31/100 | -- | 14/100 | 64/100 | -- | 18/100 | |
FreshWorks | 30/100 | 95/100 | -- | -- | -- | -- | |
|
HelpScout | 30/100 | 92/100 | -- | -- | -- | -- |
ManyChat | 29/100 | 83/100 | -- | -- | -- | -- | |
Lime Talk | 29/100 | 18/100 | 25/100 | 40/100 | -- | -- | |
ProTexting | 27/100 | -- | 23/100 | 2/100 | 10/100 | 36/100 | |
|
FocalScope | 24/100 | 20/100 | 31/100 | -- | 15/100 | -- |
Chatchamp | 24/100 | 21/100 | 39/100 | -- | 6/100 | -- | |
Dashly | 24/100 | 7/100 | 17/100 | 24/100 | -- | 21/100 | |
LeadMailbox | 24/100 | -- | 28/100 | 16/100 | 24/100 | -- | |
Insent | 24/100 | 68/100 | -- | -- | -- | -- | |
Cackle | 24/100 | 68/100 | -- | -- | -- | -- | |
engage | 21/100 | 15/100 | 21/100 | -- | 28/100 | -- | |
Social Intents | 21/100 | 63/100 | -- | -- | -- | -- | |
trueAct | 21/100 | -- | 5/100 | 60/100 | -- | -- | |
Burst SMS | 20/100 | -- | 21/100 | 34/100 | -- | 3/100 | |
Maisie | 19/100 | -- | 19/100 | 33/100 | -- | -- | |
Quiq Messaging | 18/100 | 50/100 | -- | -- | -- | -- | |
Logicalware | 17/100 | -- | 32/100 | -- | 11/100 | -- | |
AlphaBlues | 15/100 | 9/100 | 30/100 | -- | -- | -- | |
Chatfuel | 15/100 | 40/100 | -- | -- | -- | -- | |
Moxie | 15/100 | -- | 13/100 | -- | 18/100 | 7/100 | |
MindMeld | 15/100 | -- | 17/100 | -- | -- | 20/100 | |
unblu | 13/100 | 1/100 | 12/100 | 9/100 | 1/100 | 12/100 | |
TXT180 | 12/100 | 7/100 | 15/100 | -- | -- | 4/100 | |
ADNSMS | 12/100 | -- | 10/100 | 17/100 | -- | -- | |
Jenny | 12/100 | 18/100 | 9/100 | -- | -- | -- | |
SmartAction | 12/100 | -- | 14/100 | -- | -- | 14/100 | |
Ongair | 10/100 | -- | 25/100 | -- | -- | -- | |
Skyler360 | 9/100 | -- | 4/100 | -- | 5/100 | 8/100 | |
Eyelevel | 8/100 | -- | 11/100 | -- | -- | -- | |
LeadChat | 6/100 | -- | 9/100 | -- | -- | -- | |
|
TxtSync | 6/100 | -- | 6/100 | -- | -- | -- |
Dossier | 6/100 | -- | 7/100 | -- | -- | -- | |
Satisfi Labs | 6/100 | -- | 10/100 | -- | -- | -- | |
Rungopher | 1/100 | -- | 3/100 | -- | -- | -- | |
Don't Go | 1/100 | -- | 2/100 | -- | -- | -- | |
Leadify | 1/100 | -- | 1/100 | -- | -- | -- | |
Cugic | 1/100 | -- | 5/100 | -- | -- | -- | |
PlumReward | 1/100 | -- | 2/100 | -- | -- | -- | |
Gupshup | 1/100 | 1/100 | -- | -- | -- | -- | |
chat.center | -- | -- | -- | -- | -- | -- | |
Chataroo | -- | -- | -- | -- | -- | -- | |
SiteGlue | -- | -- | -- | -- | -- | -- | |
CX Company | -- | -- | -- | -- | -- | -- | |
LeaDroid | -- | -- | -- | -- | -- | -- | |
Convo Ads | -- | -- | -- | -- | -- | -- |