Chat Vendors

Chat is one of the most competitive categories within Demand Generation, with 138 vendors tracked. The typical category in Demand Generation has 59 vendors tracked.


Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top Chat Vendors
Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Tawk.to
Tawk.to 100/100 100/100 99/100 97/100 97/100 98/100
Intercom
Intercom 100/100 99/100 98/100 99/100 98/100 96/100
Discord
Discord 99/100 85/100 100/100 100/100 100/100 99/100
Drift
Drift 98/100 94/100 100/100 79/100 99/100 92/100
LiveChat
LiveChat 97/100 98/100 95/100 96/100 61/100 100/100
Olark
Olark 97/100 89/100 95/100 71/100 95/100 94/100
Liveperson
Liveperson 96/100 90/100 91/100 77/100 94/100 86/100
Smartsupp
Smartsupp 95/100 87/100 89/100 89/100 75/100 84/100
JivoSite
JivoSite 93/100 97/100 97/100 93/100 88/100 18/100
Reamaze
Reamaze 93/100 83/100 88/100 81/100 87/100 56/100
 
HelpScout 93/100 93/100 84/100 80/100 39/100 95/100
iAdvize
iAdvize 91/100 68/100 94/100 78/100 90/100 59/100
Comm100 Live Chat
Comm100 Live Chat 91/100 77/100 86/100 59/100 85/100 82/100
Provide Support
Provide Support 91/100 78/100 90/100 44/100 83/100 91/100
 
Pure Chat 89/100 88/100 92/100 60/100 81/100 64/100
ChatBot
ChatBot 89/100 70/100 77/100 90/100 72/100 67/100
Qualified.com
Qualified.com 87/100 79/100 88/100 88/100 92/100 27/100
Snap Engage
Snap Engage 87/100 80/100 81/100 66/100 93/100 55/100
Mobile Monkey
Mobile Monkey 86/100 72/100 69/100 85/100 65/100 79/100
Najva
Najva 85/100 84/100 93/100 95/100 79/100 --
MyLiveChat
MyLiveChat 85/100 81/100 77/100 65/100 80/100 43/100
 
Ada 83/100 74/100 96/100 38/100 96/100 31/100
Kayako
Kayako 83/100 33/100 72/100 87/100 51/100 90/100
Helpcrunch
Helpcrunch 82/100 71/100 86/100 31/100 73/100 62/100
 
Cbox 82/100 23/100 81/100 70/100 63/100 87/100
Chatfuel
Chatfuel 80/100 42/100 64/100 86/100 40/100 80/100
LiveHelpNow
LiveHelpNow 80/100 75/100 78/100 4/100 84/100 70/100
Rocket.Chat
Rocket.Chat 80/100 14/100 78/100 92/100 41/100 88/100
GetButton
GetButton 79/100 91/100 83/100 45/100 76/100 14/100
 
Userlike 77/100 11/100 76/100 57/100 69/100 83/100
Chatwork
Chatwork 77/100 -- 85/100 98/100 35/100 78/100
 
LibraryH3lp 77/100 65/100 67/100 42/100 77/100 47/100
 
Chaport 77/100 61/100 80/100 74/100 52/100 29/100
Reve Chat
Reve Chat 75/100 32/100 58/100 83/100 46/100 73/100
JivoChat
JivoChat 73/100 92/100 49/100 67/100 2/100 61/100
UserEcho
UserEcho 73/100 35/100 60/100 76/100 27/100 76/100
 
kommunicate 73/100 46/100 73/100 52/100 64/100 39/100
Click4Assistance
Click4Assistance 71/100 39/100 51/100 69/100 57/100 54/100
Engati
Engati 71/100 42/100 47/100 94/100 22/100 63/100
Yellow Messenger
Yellow Messenger 71/100 59/100 68/100 62/100 68/100 10/100
WhosOn
WhosOn 69/100 45/100 74/100 6/100 86/100 48/100
 
Clickdesk 68/100 56/100 48/100 51/100 58/100 38/100
Velaro
Velaro 67/100 45/100 71/100 8/100 74/100 46/100
Ngage Live
Ngage Live 67/100 58/100 64/100 49/100 66/100 --
Collect.chat
Collect.chat 66/100 6/100 56/100 84/100 48/100 40/100
ActivEngage
ActivEngage 65/100 52/100 74/100 15/100 82/100 6/100
Leadoo
Leadoo 64/100 62/100 61/100 18/100 47/100 34/100
Chatroll
Chatroll 63/100 21/100 55/100 35/100 31/100 75/100
MarketLinc
MarketLinc 63/100 47/100 82/100 -- 91/100 --
Chatlio
Chatlio 61/100 66/100 70/100 -- 70/100 1/100
Formilla
Formilla 61/100 60/100 51/100 5/100 62/100 30/100
Customerly
Customerly 61/100 45/100 58/100 36/100 44/100 23/100
ArtiBot
ArtiBot 60/100 53/100 55/100 58/100 37/100 --
Chatra
Chatra 58/100 86/100 31/100 29/100 -- 44/100
Netop
Netop 58/100 -- 52/100 26/100 53/100 58/100
 
re:plain 57/100 63/100 62/100 25/100 32/100 --
Needle
Needle 56/100 25/100 65/100 -- 71/100 19/100
Vivocha
Vivocha 56/100 28/100 68/100 23/100 55/100 2/100
 
uhChat 56/100 57/100 34/100 56/100 33/100 --
LiveZilla
LiveZilla 54/100 36/100 45/100 13/100 7/100 74/100
Clickatell
Clickatell 54/100 -- 59/100 22/100 19/100 71/100
OpenMarket
OpenMarket 54/100 -- 62/100 39/100 4/100 66/100
Mioot
Mioot 50/100 1/100 48/100 72/100 38/100 11/100
Continually
Continually 50/100 55/100 53/100 1/100 42/100 16/100
onWebChat
onWebChat 50/100 50/100 38/100 53/100 29/100 --
ApexChat
ApexChat 50/100 29/100 38/100 40/100 30/100 32/100
Cometchat
Cometchat 49/100 -- 28/100 75/100 9/100 51/100
Engage To Sell
Engage To Sell 48/100 35/100 65/100 -- 59/100 --
BimboLive
BimboLive 47/100 49/100 40/100 43/100 20/100 --
WebsiteAlive
WebsiteAlive 47/100 37/100 35/100 7/100 49/100 25/100
HelpOnClick Live Chat
HelpOnClick Live Chat 45/100 23/100 19/100 54/100 16/100 35/100
Voyage Mobile
Voyage Mobile 45/100 48/100 45/100 3/100 54/100 --
Casengo
Casengo 44/100 17/100 18/100 68/100 14/100 26/100
 
Tender Support 43/100 12/100 37/100 20/100 3/100 68/100
Ramble
Ramble 42/100 42/100 41/100 -- 50/100 --
Client Chat Live
Client Chat Live 42/100 38/100 46/100 12/100 36/100 --
LoyJoy
LoyJoy 39/100 17/100 42/100 47/100 21/100 --
Textlocal
Textlocal 39/100 -- 21/100 63/100 -- 42/100
Chat Beacon
Chat Beacon 39/100 -- 54/100 14/100 60/100 --
 
BotStar 39/100 28/100 36/100 50/100 13/100 --
Dixa
Dixa 38/100 -- 39/100 32/100 -- 50/100
OnCustomer
OnCustomer 36/100 30/100 32/100 27/100 25/100 --
Help.com
Help.com 36/100 19/100 24/100 11/100 8/100 52/100
HowTank
HowTank 35/100 14/100 29/100 48/100 17/100 --
HaraFunnel
HaraFunnel 35/100 31/100 21/100 30/100 26/100 --
Tidio Chat
Tidio Chat 33/100 96/100 -- -- -- --
 
iflylabs 33/100 -- 34/100 21/100 43/100 --
FreshWorks
FreshWorks 32/100 95/100 -- -- -- --
ManyChat
ManyChat 31/100 82/100 -- -- -- --
Lime Talk
Lime Talk 31/100 17/100 26/100 41/100 -- --
ProTexting
ProTexting 30/100 -- 28/100 2/100 10/100 36/100
Chatchamp
Chatchamp 29/100 23/100 44/100 -- 6/100 --
Bold360
Bold360 29/100 73/100 -- -- -- --
 
FocalScope 25/100 20/100 31/100 -- 15/100 --
engage
engage 25/100 14/100 24/100 -- 28/100 --
Social Intents
Social Intents 25/100 67/100 -- -- -- --
Dashly
Dashly 25/100 6/100 16/100 24/100 -- 22/100
Insent
Insent 25/100 69/100 -- -- -- --
trueAct
trueAct 25/100 -- 6/100 61/100 -- --
LeadMailbox
LeadMailbox 22/100 -- 23/100 16/100 24/100 --
Cackle
Cackle 22/100 64/100 -- -- -- --
Burst SMS
Burst SMS 21/100 -- 19/100 34/100 -- 3/100
Quiq Messaging
Quiq Messaging 20/100 54/100 -- -- -- --
Logicalware
Logicalware 20/100 -- 42/100 -- 11/100 --
unblu
unblu 18/100 1/100 22/100 9/100 1/100 13/100
Maisie
Maisie 18/100 -- 17/100 33/100 -- --
AlphaBlues
AlphaBlues 16/100 9/100 30/100 -- -- --
Moxie
Moxie 16/100 -- 13/100 -- 18/100 7/100
MindMeld
MindMeld 16/100 -- 16/100 -- -- 20/100
Ongair
Ongair 14/100 -- 26/100 -- -- --
ADNSMS
ADNSMS 14/100 -- 11/100 17/100 -- --
SmartAction
SmartAction 14/100 -- 13/100 -- -- 15/100
TXT180
TXT180 12/100 6/100 15/100 -- -- 4/100
Jenny
Jenny 11/100 9/100 9/100 -- -- --
Skyler360
Skyler360 11/100 -- 4/100 -- 5/100 8/100
Eyelevel
Eyelevel 10/100 -- 12/100 -- -- --
LeadChat
LeadChat 8/100 -- 9/100 -- -- --
 
TxtSync 8/100 -- 7/100 -- -- --
SimpleTexting
SimpleTexting 8/100 9/100 -- -- -- --
Dossier
Dossier 8/100 -- 7/100 -- -- --
Satisfi Labs
Satisfi Labs 8/100 -- 10/100 -- -- --
Rungopher
Rungopher 1/100 -- 3/100 -- -- --
Don't Go
Don't Go 1/100 -- 2/100 -- -- --
TextMagic
TextMagic 1/100 4/100 -- -- -- --
Leadify
Leadify 1/100 -- 1/100 -- -- --
Cugic
Cugic 1/100 -- 5/100 -- -- --
PlumReward
PlumReward 1/100 -- 2/100 -- -- --
Gupshup
Gupshup 1/100 1/100 -- -- -- --
 
Flowdock -- -- -- -- -- --
chat.center
chat.center -- -- -- -- -- --
Freshchat
Freshchat -- -- -- -- -- --
Chataroo
Chataroo -- -- -- -- -- --
SiteGlue
SiteGlue -- -- -- -- -- --
TextMarks
TextMarks -- -- -- -- -- --
CX Company
CX Company -- -- -- -- -- --
LeaDroid
LeaDroid -- -- -- -- -- --
Voicify
Voicify -- -- -- -- -- --
Convo Ads
Convo Ads -- -- -- -- -- --