Smartsupp Customer Insights

Company Description:

Smartsupp is your personal online shopping assistant that drives online sales through conversations. We help turn webshop visitors into loyal customers.

Connect with Smartsupp

Industry: Internet

Location: Brno, Jihomoravsky Kraj, Czechia

Employees: 11-50

Founded: 2013

* Company data provided by People Data Labs

Smartsupp Customer Profile

Smartsupp Customer Growth Rate

Smartsupp has 1421 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 1421

* Last Updated: 2024-03-14 00:01:18 UTC

Smartsupp Customer List

Download a CSV of Smartsupp's customer list of 1421 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Smartsupp.

Smartsupp Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Masarykova univerzita	6543	Brno	Czechia	1919	Higher Education	1001-5000
Aktuality.sk	7001		Hungary		Management Consulting	1-10
toprecepty.cz	11752		Spain		Internet	1-10
Smartsupp	17670	Brno	Czechia	2013	Internet	11-50
brno university of technology	19082		Czechia	1899	Research	1001-5000
signalhire	19822	Menlo Park	United States	2015	Internet	11-50
Universidade NOVA de Lisboa	23455	Campolide	Portugal	1973	Higher Education	5001-10000
it-recht-kanzlei	39806	Bayern	Germany		Law Practice	11-50
Mendelova univerzita v Brně	41615		Czechia	1919	Higher Education	1001-5000
bolsamania.com	42003		Spain	2000	Financial Services	11-50

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Smartsupp Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	37%	165
1-10 employees	22%	98
51-200 employees	20%	92
201-500 employees	9%	43
501-1000 employees	3%	16
1001-5000 employees	3%	15
5001-10000 employees	1%	8
2-10 employees	0%	2
10001+ employees	0%	2
Other employees	0%	1

Sample Size: 442 Smartsupp customers with Employee Count data

Smartsupp Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
Czechia	20%	65
Spain	12%	40
United States	12%	39
Italy	8%	28
Netherlands	8%	27
Poland	7%	23
France	6%	19
Hungary	4%	14
United Kingdom	4%	13
Other	14%	46

Sample Size: 314 Smartsupp customers with Country (HQ) data

Smartsupp Customers by Industry

Industry	% of Customers	# of Customers
Retail	18%	51
Information Technology And Services	12%	34
Internet	9%	26
Automotive	5%	16
Wholesale	4%	13
Education Management	4%	13
Higher Education	4%	12
Professional Training & Coaching	4%	12
Marketing And Advertising	4%	11
Other	30%	83

Sample Size: 271 Smartsupp customers with Industry data

Smartsupp Competitive Profile

Smartsupp compared to other Chat companies

Smartsupp Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Smartsupp.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Smartsupp

We're tracking 138 vendors in the Chat category.

Smartsupp is currently scored #8 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Tawk.to, Intercom and Discord.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Olark	97/100	89/100	94/100	71/100	95/100	94/100
Liveperson	96/100	90/100	90/100	77/100	94/100	86/100
Smartsupp	95/100	87/100	88/100	88/100	74/100	84/100
Reamaze	94/100	83/100	87/100	81/100	86/100	56/100
JivoSite	92/100	97/100	97/100	91/100	87/100	18/100
iAdvize	92/100	68/100	93/100	78/100	88/100	59/100