Zendesk Customer Insights

Company Description:

Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk messaging for free

Connect with Zendesk

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 1001-5000

Founded: 2007

* Company data provided by People Data Labs

Zendesk Website Statistics

Tranco Rank

252 / 6000000 * last update: Sep 24, 2022

Alexa Rank

176 / 1000000 * last update: Jan 11, 2023

Majestic Rank

307 / 1000000 * last update: Sep 25, 2022

Umbrella Rank

1582 / 1000000 * last update: Jun 19, 2022

Looking for more information on Zendesk's website including their tech stack, ad library and more?

Visit Zendesk's Site Profile Page

Zendesk vs. Customer Service Competitors

We're tracking 24 vendors in the Customer Service category.

Zendesk is currently scored #1 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Freshdesk and Intercom.

Explore all vendors in the Customer Service category »

Closest Customer Service Competitors to Zendesk

Zendesk

Ranked#1of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Freshdesk

Ranked#2of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Intercom

Ranked#3of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

BirdEye

Ranked#4of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Gupshup

Ranked#5of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

UserEcho

Ranked#6of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Zendesk Customer Profile

Zendesk Customer Count

Zendesk has 19435 customers in our database. View their customer count over time in the chart below.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

* Last Updated: 2023-01-30 01:25:55 UTC

Zendesk Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	36%	4212
51-200 employees	27%	3179
1-10 employees	14%	1714
201-500 employees	10%	1176
1001-5000 employees	4%	530
501-1000 employees	4%	525
10001+ employees	0%	99
5001-10000 employees	0%	73

Sample Size: 11508 customers with Employee Count data

Zendesk Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	5766
United Kingdom	10%	909
Canada	5%	499
Australia	4%	371
India	3%	326
France	2%	231
Spain	2%	189
Netherlands	2%	188
Germany	1%	159
Other	1%	115

Sample Size: 8753 customers with Country (HQ) data

Zendesk Customers by Industry

Industry	% of Customers	# of Customers
Internet	18%	1169
Computer Software	18%	1167
Information Technology And Services	15%	932
Retail	12%	785
Financial Services	8%	527
Apparel & Fashion	7%	447
Consumer Goods	6%	400
Health, Wellness And Fitness	5%	366
Marketing And Advertising	4%	279
Other	2%	132

Sample Size: 6204 customers with Industry data

Top Zendesk Competitor Customer Counts Trended over Time

For comparison, we've added customer adoption trends for the most widely used vendors in the Customer Service category - alongside Zendesk.

Zendesk Customer List

We are tracking 19435 customers who use Zendesk on their website.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website.

Zendesk Customer List Preview

Customer Name	City	Country	Founded	Industry	Employees
Cloudflare	San Francisco	United States	2009	Information Technology And Services	1001-5000
Zoom	San Jose	United States	2011	Information Technology And Services	1001-5000
Bitly
pornhub.com
Medium	San Francisco	United States	2012	Computer Software	51-200
SoundCloud	Berlin	Germany	2007	Internet	201-500
Forbes	Jersey City	United States	1917	Publishing	201-500
Cisco Meraki
indeed.com	Austin	United States	2004	Internet	5001-10000
Etsy	Brooklyn	United States	2005	Internet	501-1000

Create Free Account

As an anonymous visitor, you are limited to 10 customer records for each vendor.

Create a free account to download the Zendesk customer list in CSV/XLS format or and subscribe to daily email updates on customer list changes.

Zendesk Ad Library

Understand how Zendesk advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Zendesk Ad

First Seen: 2022-04-13

Last Seen: 2022-08-22

Times Seen: 1