Zendesk Vendor Insights

Company Description:

Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk messaging for free

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 1001-5000

Founded: 2007

* Company data provided by People Data Labs

Zendesk Website Statistics

Tranco Rank

271 / 6000000 * last update: Jun 18, 2022

Alexa Rank

186 / 1000000 * last update: Jun 21, 2022

Majestic Rank

280 / 1000000 * last update: Jun 18, 2022

Umbrella Rank

1582 / 1000000 * last update: Jun 19, 2022

Zendesk vs. Customer Service Competitors

We're tracking 24 vendors in the Customer Service category.

Zendesk is currently scored #1 in this market, versus their peers. Companies are scored on three key areas, influence, reach and authority, then those scores are blended into an overall score among their peers in the same category. The top Customer Service vendors that we are tracking are Zendesk, Intercom and BirdEye.

Explore all vendors in the Customer Service category »

Closest Customer Service Competitors to Zendesk

Zendesk

Ranked#1of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Intercom

Ranked#2of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

BirdEye

Ranked#3of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Gupshup

Ranked#4of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Gorgias

Ranked#5of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

UserEcho

Ranked#6of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Zendesk Customer Profile

Zendesk Customers By Employee Count (Top 10)

Better understand what Employee Count Zendesk typically sells to. Many vendors excel at providing solutions to specific customer profiles.

Zendesk Customers By Country (Company Headquarters) (Top 10)

Better understand what Country (Company Headquarters) Zendesk typically sells to. Many vendors excel at providing solutions to specific customer profiles.

Zendesk Customers By Industry (Top 10)

Better understand what Industry Zendesk typically sells to. Many vendors excel at providing solutions to specific customer profiles.

Zendesk Customer Adoption over Time

View Zendesk customer gains and losses by SiteScore crawl date. Some vendors have high amounts of churn (dynamic javascript inclusion from ad networks for example), while others have low churn (enterprise platforms and web frameworks). Does it looks like Zendesk is gaining or losing customers over time?

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

* Last Updated: 2022-08-05 08:08:38 UTC

Zendesk Customers

We are tracking 13583 customers who use Zendesk on their website.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website.

Zendesk Customer List Preview

Customer Name	Website	City	Country	Founded	Industry	Employees
Cloudflare	http://cloudflare.com	San Francisco	United States		Internet	1001-5000
Zoom	http://zoom.us	San Jose	United States	2011	Information Technology And Services	1001-5000
Bitly	https://bit.ly
pornhub.com	https://pornhub.com
Medium	https://medium.com	San Francisco	United States	2012	Computer Software	51-200
SoundCloud	https://soundcloud.com	Berlin	Germany	2007	Internet	201-500
indeed.com	https://indeed.com	Austin	United States	2004	Internet	5001-10000
Etsy	https://etsy.com	Brooklyn	United States	2005	Internet	501-1000
Cisco Meraki	https://meraki.com
Imgur	https://imgur.com	San Francisco	United States	2009	Internet	51-200