Zendesk Customer Insights

Company Description:

Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk live chat & messaging for free

Connect with Zendesk

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

Zendesk Customer Profile

Zendesk Customer Growth Rate

Zendesk has 30774 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 30774

* Last Updated: 2024-04-24 00:01:26 UTC

Zendesk Customer List

Download a CSV of Zendesk's customer list of 30774 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Zendesk.

Zendesk Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Cloudflare	19	San Francisco	United States	2009	Information Technology And Services	1001-5000
ubiquiti networks	43	New York	United States	2005	Telecommunications	501-1000
Vimeo	60	New York	United States	2004	Internet	501-1000
Zoom	61	San Jose	United States	2011	Information Technology And Services	1001-5000
WordPress.com	64	London	United Kingdom		Non-Profit Organization Management	1001-5000
TikTok	92	Los Angeles	United States	2012	Marketing And Advertising	501-1000
Snapchat	93	Venice	United States	2011	Computer Software	201-500
Roblox	95	San Mateo	United States	2006	Entertainment	501-1000
Tumblr	104		United States	2007	Internet	201-500
Unity	108	San Francisco	United States	2004	Computer Software	1001-5000

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Zendesk Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	36%	6827
51-200 employees	26%	4963
1-10 employees	15%	2888
201-500 employees	10%	1925
1001-5000 employees	4%	867
501-1000 employees	4%	850
10001+ employees	1%	196
5001-10000 employees	0%	161
2-10 employees	0%	16
Other employees	0%	1

Sample Size: 18694 Zendesk customers with Employee Count data

Zendesk Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	9208
United Kingdom	10%	1427
Canada	5%	762
Australia	4%	587
France	3%	472
India	3%	422
Germany	2%	377
Netherlands	2%	330
Spain	2%	301
Other	0%	128

Sample Size: 14014 Zendesk customers with Country (HQ) data

Zendesk Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	19%	1844
Internet	18%	1783
Information Technology And Services	15%	1489
Retail	12%	1154
Financial Services	8%	844
Apparel & Fashion	6%	616
Consumer Goods	6%	566
Health, Wellness And Fitness	5%	518
Marketing And Advertising	4%	455
Other	1%	136

Sample Size: 9405 Zendesk customers with Industry data

Zendesk Ad Library

Understand how Zendesk advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Zendesk Ad

First Seen: 2022-04-13

Last Seen: 2022-08-22

Times Seen: 1

Zendesk Ad

First Seen: 2023-11-22

Last Seen: 2023-11-22

Times Seen: 1

Zendesk Ad

First Seen: 2024-02-13

Last Seen: 2024-03-25

Times Seen: 2

Our Ad Library lets you view all 4 Zendesk ads and search their ad library by keyword.

Search Zendesk online ads in our Ad Library

Zendesk Competitive Profile

Zendesk compared to other Customer Service companies

Zendesk Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Zendesk.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Zendesk

We're tracking 31 vendors in the Customer Service category.

Zendesk is currently scored #21 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Intercom, Freshdesk and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
360Dialog	36/100	--	24/100	85/100	--	17/100
kare	33/100	15/100	40/100	43/100	6/100	--
Zendesk	25/100	100/100	--	--	--	--
jumper	25/100	15/100	16/100	22/100	12/100	34/100
Zingle	25/100	38/100	4/100	53/100	--	1/100
Podium	18/100	80/100	--	--	--	--