Zendesk Customer Insights

Company Description:

Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk messaging for free


Industry: Computer Software
Location: San Francisco, California, United States
Employees: 1001-5000
Founded: 2007
* Company data provided by People Data Labs

Zendesk Website Statistics

Tranco Rank
252 / 6000000 * last update: Sep 24, 2022
Alexa Rank
176 / 1000000 * last update: Jan 11, 2023
Majestic Rank
307 / 1000000 * last update: Sep 25, 2022
Umbrella Rank
1582 / 1000000 * last update: Jun 19, 2022

Looking for more information on Zendesk's website including their tech stack, ad library and more?

Visit Zendesk's Site Profile Page

Zendesk vs. Customer Service Competitors

We're tracking 24 vendors in the Customer Service category.

Zendesk is currently scored #1 in the Customer Service category, versus their competitors.  

The top Customer Service vendors that we are tracking are Zendesk, Freshdesk and Intercom.

Explore all vendors in the Customer Service category »

Closest Customer Service Competitors to Zendesk
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Zendesk Customer Profile

Zendesk Customers by Employee Count
Employee Count % of Customers # of Customers
11-50 employees 36% 4212
51-200 employees 27% 3179
1-10 employees 14% 1714
201-500 employees 10% 1176
1001-5000 employees 4% 530
501-1000 employees 4% 525
10001+ employees 0% 99
5001-10000 employees 0% 73

Sample Size: 11508 customers with Employee Count data

Zendesk Customers by Country (HQ)
Country (HQ) % of Customers # of Customers
United States 65% 5766
United Kingdom 10% 909
Canada 5% 499
Australia 4% 371
India 3% 326
France 2% 231
Spain 2% 189
Netherlands 2% 188
Germany 1% 159
Other 1% 115

Sample Size: 8753 customers with Country (HQ) data

Zendesk Customers by Industry
Industry % of Customers # of Customers
Internet 18% 1169
Computer Software 18% 1167
Information Technology And Services 15% 932
Retail 12% 785
Financial Services 8% 527
Apparel & Fashion 7% 447
Consumer Goods 6% 400
Health, Wellness And Fitness 5% 366
Marketing And Advertising 4% 279
Other 2% 132

Sample Size: 6204 customers with Industry data

Zendesk Customer List

We are tracking 19435 customers who use Zendesk on their website.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website.

Zendesk Customer List Preview
Customer NameCityCountryFoundedIndustryEmployees
Cloudflare San Francisco United States 2009 Information Technology And Services 1001-5000
Zoom San Jose United States 2011 Information Technology And Services 1001-5000
Bitly
pornhub.com
Medium San Francisco United States 2012 Computer Software 51-200
SoundCloud Berlin Germany 2007 Internet 201-500
Forbes Jersey City United States 1917 Publishing 201-500
Cisco Meraki
indeed.com Austin United States 2004 Internet 5001-10000
Etsy Brooklyn United States 2005 Internet 501-1000

Zendesk Ad Library

Understand how Zendesk advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Zendesk Ad

First Seen: 2022-04-13

Last Seen: 2022-08-22  

Times Seen: 1