Opinion Lab Customer Insights

Company Description:

Make smarter and faster business decisions to improve the quality and consistency of your CX with OpinionLab. Give your customers a voice from within their customer experience, capture rich context with their feedback, apply advanced analytics to take real-time and targeted action.

Connect with Opinion Lab

Website: http://opinionlab.com

Industry: Information Technology And Services

Location: Chicago, Illinois, United States

Employees: 51-200

Founded: 1999

* Company data provided by People Data Labs

Opinion Lab Competitive Profile

Opinion Lab compared to other Web & Mobile Analytics companies

Opinion Lab Customer Growth vs. other Web & Mobile Analytics Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Web & Mobile Analytics category - alongside Opinion Lab.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Web & Mobile Analytics Competitors to Opinion Lab

We're tracking 82 vendors in the Web & Mobile Analytics category.

Opinion Lab is currently scored #28 in the Web & Mobile Analytics category, versus their competitors.

The top Web & Mobile Analytics vendors that we are tracking are Adobe, Hotjar and StatCounter.

Explore all vendors in the Web & Mobile Analytics category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Opentracker Mobile App Analytics	67/100	36/100	66/100	41/100	47/100	45/100
HitsLink	65/100	34/100	63/100	20/100	40/100	73/100
Opinion Lab	65/100	--	59/100	81/100	49/100	41/100
SearchiQ	63/100	46/100	69/100	13/100	61/100	23/100
CraftCMS	62/100	--	52/100	71/100	5/100	69/100
Funnel	60/100	--	62/100	69/100	10/100	54/100

Opinion Lab compared to other Call Analytics & Telephony companies

Opinion Lab Customer Growth vs. other Call Analytics & Telephony Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Call Analytics & Telephony category - alongside Opinion Lab.

Closest Call Analytics & Telephony Competitors to Opinion Lab

We're tracking 76 vendors in the Call Analytics & Telephony category.

Opinion Lab is currently scored #19 in the Call Analytics & Telephony category, versus their competitors.

The top Call Analytics & Telephony vendors that we are tracking are LINE, Twilio and Skype.

Explore all vendors in the Call Analytics & Telephony category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
JustCall	76/100	17/100	74/100	80/100	46/100	59/100
Invoca	76/100	83/100	59/100	26/100	19/100	91/100
Opinion Lab	74/100	--	70/100	68/100	75/100	49/100
Chorus	73/100	--	65/100	66/100	50/100	69/100
TeleSign	71/100	--	62/100	77/100	35/100	71/100
TTEC	71/100	--	71/100	35/100	60/100	79/100