Opinion Lab Customer Insights

Company Description:

Make smarter and faster business decisions to improve the quality and consistency of your CX with OpinionLab. Give your customers a voice from within their customer experience, capture rich context with their feedback, apply advanced analytics to take real-time and targeted action.

Connect with Opinion Lab

Website: http://opinionlab.com

Industry: Information Technology And Services

Location: Chicago, Illinois, United States

Employees: 51-200

Founded: 1999

* Company data provided by People Data Labs

Opinion Lab Competitive Profile

Opinion Lab compared to other Web & Mobile Analytics companies

Opinion Lab Customer Growth vs. other Web & Mobile Analytics Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Web & Mobile Analytics category - alongside Opinion Lab.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Web & Mobile Analytics Competitors to Opinion Lab

We're tracking 82 vendors in the Web & Mobile Analytics category.

Opinion Lab is currently scored #25 in the Web & Mobile Analytics category, versus their competitors.

The top Web & Mobile Analytics vendors that we are tracking are Adobe, Hotjar and StatCounter.

Explore all vendors in the Web & Mobile Analytics category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
UXCam	70/100	--	72/100	61/100	57/100	50/100
Opentracker Mobile App Analytics	68/100	36/100	67/100	40/100	44/100	44/100
Opinion Lab	68/100	--	66/100	81/100	49/100	38/100
Gauges	66/100	60/100	70/100	--	66/100	31/100
GA Connector	66/100	55/100	60/100	50/100	61/100	--
HitsLink	64/100	34/100	61/100	18/100	35/100	70/100

Opinion Lab compared to other Call Analytics & Telephony companies

Opinion Lab Customer Growth vs. other Call Analytics & Telephony Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Call Analytics & Telephony category - alongside Opinion Lab.

Closest Call Analytics & Telephony Competitors to Opinion Lab

We're tracking 75 vendors in the Call Analytics & Telephony category.

Opinion Lab is currently scored #18 in the Call Analytics & Telephony category, versus their competitors.

The top Call Analytics & Telephony vendors that we are tracking are LINE, Twilio and CallRail.

Explore all vendors in the Call Analytics & Telephony category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Invoca	78/100	84/100	60/100	26/100	28/100	90/100
Chorus	78/100	--	82/100	73/100	68/100	65/100
Opinion Lab	75/100	--	83/100	75/100	77/100	50/100
Tenfold	73/100	--	85/100	56/100	56/100	63/100
MightyCall	72/100	25/100	65/100	35/100	49/100	73/100
TeleSign	69/100	--	71/100	82/100	24/100	61/100