LiveChat Customer Insights

Company Description:

Secure & user-friendly web communication app. Join over 37,000 companies from 150 countries that use LiveChat. Try now, chat for free!

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

LiveChat Customer Profile

LiveChat Customer Growth Rate

LiveChat has 8644 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 8644

* Last Updated: 2023-09-17 00:01:18 UTC

LiveChat Customer List

Download a CSV of LiveChat's customer list of 8644 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to LiveChat.

LiveChat Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
realtor.com	870	Santa Clara	United States	1996	Real Estate	1001-5000
synology	956		Taiwan	2000	Information Technology And Services	501-1000
rmit university	978	Melbourne	Australia	1887	Higher Education	10001+
TrustArc The Leader in Privacy Management Software	1100	San Francisco	United States	1997	Internet	51-200
University of Minnesota Twin Cities	1166		United States	1851	Higher Education	10001+
TrustArc	1263	San Francisco	United States	1997	Computer Software	201-500
Better Business Bureau	1333	Arlington	United States	1912	Non-Profit Organization Management	1001-5000
LiveChat	1437		Poland	2002	Computer Software	51-200
Bitdefender	2003		Romania	2001	Computer Software	1001-5000
university of california, san diego	2057	San Diego	United States	1966	Hospital & Health Care	10001+

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LiveChat Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	33%	1684
51-200 employees	26%	1312
1-10 employees	14%	732
201-500 employees	11%	584
501-1000 employees	5%	296
1001-5000 employees	5%	295
10001+ employees	1%	63
5001-10000 employees	1%	54
2-10 employees	0%	1

Sample Size: 5021 LiveChat customers with Employee Count data

LiveChat Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	2694
United Kingdom	12%	496
Australia	6%	268
Canada	6%	261
India	2%	97
Poland	1%	71
Netherlands	1%	69
Germany	0%	41
Italy	0%	35
Other	2%	97

Sample Size: 4129 LiveChat customers with Country (HQ) data

LiveChat Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	15%	304
Retail	15%	297
Computer Software	12%	243
Internet	9%	190
Financial Services	9%	184
Higher Education	8%	176
Real Estate	7%	156
Marketing And Advertising	7%	154
Leisure, Travel & Tourism	6%	137
Other	6%	132

Sample Size: 1973 LiveChat customers with Industry data

LiveChat Competitive Profile

LiveChat compared to other Chat companies

LiveChat Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside LiveChat.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to LiveChat

We're tracking 138 vendors in the Chat category.

LiveChat is currently scored #5 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Tawk.to and Discord.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	99/100	100/100	99/100	98/100	96/100
Tawk.to	100/100	100/100	98/100	97/100	97/100	98/100
Discord	99/100	85/100	100/100	100/100	100/100	99/100
Drift	98/100	94/100	99/100	78/100	99/100	93/100
LiveChat	97/100	98/100	96/100	96/100	60/100	100/100
Olark	97/100	89/100	94/100	71/100	95/100	94/100