LiveChat Customer Insights

Company Description:

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

LiveChat Customer Profile

LiveChat Customer Growth Rate

LiveChat has 9031 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 9031

* Last Updated: 2024-04-18 00:01:18 UTC

LiveChat Customer List

Download a CSV of LiveChat's customer list of 9031 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to LiveChat.

LiveChat Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
LiveChat	626		Poland	2002	Computer Software	51-200
Bitdefender	741		Romania	2001	Computer Software	1001-5000
synology	916		Taiwan	2000	Information Technology And Services	501-1000
University of Minnesota Twin Cities	1194		United States	1851	Higher Education	10001+
TrustArc	1278	San Francisco	United States	1997	Computer Software	201-500
TrustArc The Leader in Privacy Management Software	1831	San Francisco	United States	1997	Internet	51-200
Better Business Bureau	1838	Arlington	United States	1912	Non-Profit Organization Management	1001-5000
university of california, san diego	1913	San Diego	United States	1966	Hospital & Health Care	10001+
realtor.com	1941	Santa Clara	United States	1996	Real Estate	1001-5000
Mimecast	2116	London	United Kingdom	2003	Information Technology And Services	1001-5000

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LiveChat Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	33%	1738
51-200 employees	26%	1352
1-10 employees	14%	767
201-500 employees	11%	593
501-1000 employees	6%	311
1001-5000 employees	5%	299
10001+ employees	1%	63
5001-10000 employees	1%	57
2-10 employees	0%	2

Sample Size: 5182 LiveChat customers with Employee Count data

LiveChat Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	2789
United Kingdom	12%	525
Australia	6%	273
Canada	6%	269
India	2%	101
Poland	1%	71
Netherlands	1%	69
Germany	1%	44
France	0%	36
Other	2%	97

Sample Size: 4274 LiveChat customers with Country (HQ) data

LiveChat Customers by Industry

Industry	% of Customers	# of Customers
Information Technology And Services	15%	319
Retail	14%	305
Computer Software	12%	246
Internet	10%	205
Financial Services	9%	187
Higher Education	8%	181
Real Estate	8%	165
Marketing And Advertising	7%	157
Leisure, Travel & Tourism	6%	139
Other	6%	131

Sample Size: 2035 LiveChat customers with Industry data

LiveChat Competitive Profile

LiveChat compared to other Chat companies

LiveChat Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside LiveChat.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to LiveChat

We're tracking 138 vendors in the Chat category.

LiveChat is currently scored #4 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	99/100	99/100	99/100	98/100	96/100
Discord	100/100	85/100	100/100	100/100	100/100	99/100
Drift	99/100	94/100	100/100	80/100	99/100	92/100
LiveChat	98/100	98/100	95/100	97/100	60/100	100/100
Olark	97/100	89/100	94/100	72/100	96/100	94/100
Liveperson	97/100	90/100	90/100	78/100	95/100	86/100