Kayako Customer Insights

Company Description:

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Connect with Kayako

Industry: Computer Software

Location: Austin, Texas, United States

Employees: 51-200

Founded: 2001

* Company data provided by People Data Labs

Kayako Customer Profile

Kayako Customer Growth Rate

Kayako has 42 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 42

* Last Updated: 2023-04-23 00:01:05 UTC

Kayako Customer List

Download a CSV of Kayako's customer list of 42 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Kayako.

Kayako Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
puzl coworking	36395	Sofia	Bulgaria	2015	Information Technology And Services	11-50
Pixologic - Home of ZBrush	47784		United States	1997	Computer Software	11-50
flybondi.com	56636		Argentina	2016	Airlines/Aviation	501-1000
QuickBlox	84897	London	United Kingdom	2009	Computer Software	11-50
nic.ua llc	127676		Ukraine		Internet	11-50
iris (canon group)	144257		Belgium	1987	Information Technology And Services	501-1000
happiness.com	225529	Barcelona	Spain	2018	Health, Wellness And Fitness	11-50
stock sync	230631		Malaysia	2012	Computer Software	1-10
shankar mahadevan academy	253047	Bengaluru	India	2011	Music	51-200
NetExam	303735	Dallas	United States	1999	Information Technology And Services	11-50

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Kayako Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	50%	12
1-10 employees	20%	5
51-200 employees	16%	4
501-1000 employees	8%	2
1001-5000 employees	4%	1

Sample Size: 24 Kayako customers with Employee Count data

Kayako Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	28%	6
Spain	9%	2
Malaysia	9%	2
United Kingdom	9%	2
Argentina	4%	1
Norway	4%	1
Israel	4%	1
Bulgaria	4%	1
India	4%	1
Other	19%	4

Sample Size: 21 Kayako customers with Country (HQ) data

Kayako Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	21%	5
Information Technology And Services	17%	4
Health, Wellness And Fitness	8%	2
Financial Services	8%	2
Internet	8%	2
Airlines/Aviation	4%	1
Computer Networking	4%	1
Business Supplies And Equipment	4%	1
Computer Games	4%	1
Other	17%	4

Sample Size: 23 Kayako customers with Industry data

Kayako Competitive Profile

Kayako compared to other Chat companies

Kayako Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Kayako.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Kayako

We're tracking 138 vendors in the Chat category.

Kayako is currently scored #24 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Discord and Drift.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
MyLiveChat	84/100	81/100	76/100	65/100	79/100	41/100
Ada	83/100	74/100	97/100	38/100	97/100	31/100
Kayako	82/100	33/100	70/100	86/100	50/100	89/100
Helpcrunch	81/100	71/100	85/100	32/100	72/100	61/100
Cbox	81/100	24/100	80/100	70/100	62/100	86/100
Rocket.Chat	80/100	15/100	77/100	90/100	42/100	87/100