Intercom Customer Insights

Company Description:

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.


Industry: Not Available
Location: Not Available
Employees: Not Available
Founded: Not Available

Intercom Website Statistics

Tranco Rank
2435 / 6000000 * last update: Sep 24, 2022
Alexa Rank
3186 / 1000000 * last update: Jan 11, 2023
Majestic Rank
4785 / 1000000 * last update: Sep 25, 2022
Umbrella Rank
9082 / 1000000 * last update: Jun 19, 2022

Looking for more information on Intercom's website including their tech stack, ad library and more?

Visit Intercom's Site Profile Page

Intercom vs. Chat Competitors

We're tracking 116 vendors in the Chat category.

Intercom is currently scored #1 in the Chat category, versus their competitors.  

The top Chat vendors that we are tracking are Intercom, Tawk.to and Drift.

Explore all vendors in the Chat category »

Closest Chat Competitors to Intercom
Ranked#1of 116

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#2of 116

Scoring Breakdown

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Tranco
Alexa
Majestic
Umbrella
Ranked#3of 116

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#4of 116

Scoring Breakdown

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Tranco
Alexa
Majestic
Umbrella
Ranked#5of 116

Scoring Breakdown

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Tranco
Alexa
Majestic
Umbrella
Ranked#6of 116

Scoring Breakdown

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Tranco
Alexa
Majestic
Umbrella

Intercom vs. Customer Service Competitors

We're tracking 24 vendors in the Customer Service category.

Intercom is currently scored #3 in the Customer Service category, versus their competitors.  

The top Customer Service vendors that we are tracking are Zendesk, Freshdesk and Intercom.

Explore all vendors in the Customer Service category »

Closest Customer Service Competitors to Intercom
Ranked#1of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#2of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#3of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#4of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#5of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella
Ranked#6of 24

Scoring Breakdown

Overall
Tranco
Alexa
Majestic
Umbrella

Intercom Customer Profile

Intercom Customers by Employee Count
Employee Count % of Customers # of Customers
11-50 employees 43% 2648
1-10 employees 25% 1567
51-200 employees 19% 1183
201-500 employees 5% 344
1001-5000 employees 2% 143
501-1000 employees 2% 130
5001-10000 employees 0% 33
10001+ employees 0% 32

Sample Size: 6080 customers with Employee Count data

Intercom Customers by Country (HQ)
Country (HQ) % of Customers # of Customers
United States 66% 3168
United Kingdom 9% 463
Canada 7% 335
Australia 3% 188
France 2% 137
Germany 2% 105
India 2% 103
Netherlands 1% 89
Singapore 1% 66
Other 1% 77

Sample Size: 4731 customers with Country (HQ) data

Intercom Customers by Industry
Industry % of Customers # of Customers
Computer Software 30% 1268
Internet 22% 947
Information Technology And Services 17% 727
Marketing And Advertising 8% 368
Financial Services 7% 303
E-Learning 3% 152
Health, Wellness And Fitness 2% 124
Real Estate 2% 108
Retail 1% 77
Other 2% 125

Sample Size: 4199 customers with Industry data

Intercom Customer List

We are tracking 9192 customers who use Intercom on their website.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website.

Intercom Customer List Preview
Customer NameCityCountryFoundedIndustryEmployees
Zemanta Slovenia 2007 Information Technology And Services 11-50
telecom italia Cardiff United Kingdom 2013 Writing And Editing 10001+
Linktree Rolling Meadows United States 1927 Insurance 10001+
Unity San Francisco United States 2004 Computer Software 1001-5000
OZON.ru Moscow Russia 1998 Internet 10001+
b-cdn.net
Taboola New York United States 2007 Internet 1001-5000
Notion San Francisco United States 2012 Computer Software 11-50
CoinMarketCap New York United States 2013 Information Services 11-50
amazon.com Luxembourg Internet 11-50

Intercom Ad Library

Understand how Intercom advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Intercom Ad

First Seen: 2021-04-09

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22