Intercom Customer Insights

Company Description:

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Connect with Intercom

Industry: Computer Software
Location: San Francisco, California, United States
Employees: 501-1000
Founded: 2011
* Company data provided by People Data Labs

Intercom Customer Profile

Intercom Customer List

Download a CSV of Intercom's customer list of 10957 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Intercom.

Intercom Customer List Preview
Customer NameOverall Traffic Rank CityCountryFoundedIndustryEmployees
Unity 108 San Francisco United States 2004 Computer Software 1001-5000
Criteo 121 Paris France 2005 Internet 1001-5000
Zemanta 154 Slovenia 2007 Information Technology And Services 11-50
Taboola 186 New York United States 2007 Internet 1001-5000
LaunchDarkly 235 Oakland United States 2014 Computer Software 51-200
telecom italia 237 Cardiff United Kingdom 2013 Writing And Editing 10001+
gallagher 364 Rolling Meadows United States 1927 Insurance 10001+
OZON.ru 372 Moscow Russia 1998 Internet 10001+
Amplitude 561 San Francisco United States 2012 Computer Software 501-1000
New Relic 564 San Francisco United States 2008 Computer Software 1001-5000

Intercom Customers by Employee Count

Employee Count % of Customers # of Customers
11-50 employees 43% 3231
1-10 employees 26% 1979
51-200 employees 18% 1388
201-500 employees 5% 405
1001-5000 employees 2% 177
501-1000 employees 2% 150
10001+ employees 0% 42
5001-10000 employees 0% 37
2-10 employees 0% 18
Other employees 0% 1

Sample Size: 7428 Intercom customers with Employee Count data

Intercom Customers by Country (HQ)

Country (HQ) % of Customers # of Customers
United States 64% 3686
United Kingdom 10% 598
Canada 7% 415
Australia 4% 235
France 3% 203
Germany 2% 145
India 2% 126
Netherlands 2% 123
Singapore 1% 86
Other 1% 85

Sample Size: 5702 Intercom customers with Country (HQ) data

Intercom Customers by Industry

Industry % of Customers # of Customers
Computer Software 29% 1410
Internet 21% 1048
Information Technology And Services 17% 848
Financial Services 8% 403
Marketing And Advertising 8% 399
E-Learning 3% 176
Health, Wellness And Fitness 3% 150
Real Estate 2% 120
Retail 1% 85
Other 2% 126

Sample Size: 4765 Intercom customers with Industry data

Intercom Ad Library

Understand how Intercom advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Intercom Ad

First Seen: 2021-04-09

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22

Intercom Competitive Profile

Intercom compared to other Chat companies

Closest Chat Competitors to Intercom

We're tracking 138 vendors in the Chat category.

Intercom is currently scored #2 in the Chat category, versus their competitors.  

The top Chat vendors that we are tracking are Tawk.to, Intercom and Discord.

Explore all vendors in the Chat category »

Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Tawk.to
Tawk.to 100/100 100/100 99/100 97/100 97/100 98/100
Intercom
Intercom 100/100 99/100 98/100 99/100 98/100 95/100
Discord
Discord 99/100 86/100 100/100 100/100 100/100 99/100
Drift
Drift 98/100 94/100 100/100 77/100 99/100 92/100
LiveChat
LiveChat 97/100 98/100 95/100 96/100 60/100 100/100
Olark
Olark 97/100 89/100 94/100 70/100 95/100 93/100

Intercom compared to other Customer Service companies

Closest Customer Service Competitors to Intercom

We're tracking 31 vendors in the Customer Service category.

Intercom is currently scored #1 in the Customer Service category, versus their competitors.  

The top Customer Service vendors that we are tracking are Intercom, Freshdesk and Crisp.im.

Explore all vendors in the Customer Service category »

Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Intercom
Intercom 100/100 96/100 96/100 95/100 100/100 95/100
Freshdesk
Freshdesk 97/100 84/100 100/100 100/100 89/100 100/100
Crisp.im
Crisp.im 93/100 92/100 88/100 89/100 83/100 83/100
BirdEye
BirdEye 90/100 71/100 84/100 78/100 71/100 89/100
 
Sunshine Conversations 86/100 75/100 92/100 62/100 95/100 59/100
UserEcho
UserEcho 83/100 55/100 71/100 73/100 30/100 77/100

Intercom Website Statistics

Tranco Rank

Tranco rank measures Intercom's overall internet traffic.

# 2820 / 6000000 * last update: Feb 24, 2024
Alexa Rank

Alexa rank measures Intercom's global website traffic.

# 2200 / 1000000 * last update: Apr 02, 2023
Majestic Rank

Majestic rank measures Intercom's inbound link volume.

# 4278 / 1000000 * last update: Sep 11, 2023
Umbrella Rank

Umbrella rank measures Intercom's domain DNS requestss.

# 7678 / 1000000 * last update: Sep 11, 2023

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