Intercom Customer Insights

Company Description:

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.

Industry: Not Available

Location: Not Available

Employees: Not Available

Founded: Not Available

Intercom Website Statistics

Tranco Rank

2435 / 6000000 * last update: Sep 24, 2022

Alexa Rank

3186 / 1000000 * last update: Jan 11, 2023

Majestic Rank

4785 / 1000000 * last update: Sep 25, 2022

Umbrella Rank

9082 / 1000000 * last update: Jun 19, 2022

Looking for more information on Intercom's website including their tech stack, ad library and more?

Visit Intercom's Site Profile Page

Intercom vs. Chat Competitors

We're tracking 116 vendors in the Chat category.

Intercom is currently scored #1 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Intercom, Tawk.to and Drift.

Explore all vendors in the Chat category »

Closest Chat Competitors to Intercom

Intercom

Ranked#1of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Tawk.to

Ranked#2of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Drift

Ranked#3of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Olark

Ranked#4of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Provide Support

Ranked#5of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

LiveChat

Ranked#6of 116

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Intercom vs. Customer Service Competitors

We're tracking 24 vendors in the Customer Service category.

Intercom is currently scored #3 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Freshdesk and Intercom.

Explore all vendors in the Customer Service category »

Closest Customer Service Competitors to Intercom

Zendesk

Ranked#1of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Freshdesk

Ranked#2of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Intercom

Ranked#3of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

BirdEye

Ranked#4of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Gupshup

Ranked#5of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

UserEcho

Ranked#6of 24

Scoring Breakdown

Overall

Tranco

Alexa

Majestic

Umbrella

Intercom Customer Profile

Intercom Customer Count

Intercom has 9192 customers in our database. View their customer count over time in the chart below.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

* Last Updated: 2023-01-30 01:47:11 UTC

Intercom Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	43%	2648
1-10 employees	25%	1567
51-200 employees	19%	1183
201-500 employees	5%	344
1001-5000 employees	2%	143
501-1000 employees	2%	130
5001-10000 employees	0%	33
10001+ employees	0%	32

Sample Size: 6080 customers with Employee Count data

Intercom Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	66%	3168
United Kingdom	9%	463
Canada	7%	335
Australia	3%	188
France	2%	137
Germany	2%	105
India	2%	103
Netherlands	1%	89
Singapore	1%	66
Other	1%	77

Sample Size: 4731 customers with Country (HQ) data

Intercom Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	30%	1268
Internet	22%	947
Information Technology And Services	17%	727
Marketing And Advertising	8%	368
Financial Services	7%	303
E-Learning	3%	152
Health, Wellness And Fitness	2%	124
Real Estate	2%	108
Retail	1%	77
Other	2%	125

Sample Size: 4199 customers with Industry data

Top Intercom Competitor Customer Counts Trended over Time

For comparison, we've added customer adoption trends for the most widely used vendors in the Chat category - alongside Intercom.

Intercom Customer List

We are tracking 9192 customers who use Intercom on their website.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website.

Intercom Customer List Preview

Customer Name	City	Country	Founded	Industry	Employees
Zemanta		Slovenia	2007	Information Technology And Services	11-50
telecom italia	Cardiff	United Kingdom	2013	Writing And Editing	10001+
Linktree	Rolling Meadows	United States	1927	Insurance	10001+
Unity	San Francisco	United States	2004	Computer Software	1001-5000
OZON.ru	Moscow	Russia	1998	Internet	10001+
b-cdn.net
Taboola	New York	United States	2007	Internet	1001-5000
Notion	San Francisco	United States	2012	Computer Software	11-50
CoinMarketCap	New York	United States	2013	Information Services	11-50
amazon.com		Luxembourg		Internet	11-50

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Intercom Ad Library

Understand how Intercom advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Intercom Ad