Intercom Customer Insights

Company Description:

Build great customer relationships every step of the journey with Intercom.

Connect with Intercom

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 501-1000

Founded: 2011

* Company data provided by People Data Labs

Intercom Customer Profile

Intercom Customer Growth Rate

Intercom has 10841 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 10841

* Last Updated: 2024-04-21 00:01:25 UTC

Intercom Customer List

Download a CSV of Intercom's customer list of 10841 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Intercom.

Intercom Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Unity	108	San Francisco	United States	2004	Computer Software	1001-5000
Criteo	121	Paris	France	2005	Internet	1001-5000
Zemanta	154		Slovenia	2007	Information Technology And Services	11-50
Taboola	186	New York	United States	2007	Internet	1001-5000
LaunchDarkly	235	Oakland	United States	2014	Computer Software	51-200
telecom italia	237	Cardiff	United Kingdom	2013	Writing And Editing	10001+
gallagher	364	Rolling Meadows	United States	1927	Insurance	10001+
OZON.ru	372	Moscow	Russia	1998	Internet	10001+
Amplitude	561	San Francisco	United States	2012	Computer Software	501-1000
New Relic	564	San Francisco	United States	2008	Computer Software	1001-5000

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Intercom Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	43%	3203
1-10 employees	26%	1962
51-200 employees	18%	1364
201-500 employees	5%	398
1001-5000 employees	2%	176
501-1000 employees	2%	152
10001+ employees	0%	42
5001-10000 employees	0%	37
2-10 employees	0%	16
Other employees	0%	1

Sample Size: 7351 Intercom customers with Employee Count data

Intercom Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	64%	3638
United Kingdom	10%	594
Canada	7%	411
Australia	4%	232
France	3%	200
Germany	2%	143
India	2%	124
Netherlands	2%	118
Singapore	1%	86
Other	1%	84

Sample Size: 5630 Intercom customers with Country (HQ) data

Intercom Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	29%	1395
Internet	22%	1041
Information Technology And Services	17%	840
Financial Services	8%	402
Marketing And Advertising	8%	398
E-Learning	3%	173
Health, Wellness And Fitness	3%	149
Real Estate	2%	115
Higher Education	1%	83
Other	2%	126

Sample Size: 4722 Intercom customers with Industry data

Intercom Ad Library

Understand how Intercom advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Intercom Ad

First Seen: 2021-04-09

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22

Intercom Ad

First Seen: 2021-04-07

Last Seen: 2022-08-22

Our Ad Library lets you view all 6 Intercom ads and search their ad library by keyword.

Search Intercom online ads in our Ad Library

Intercom Competitive Profile

Intercom compared to other Chat companies

Intercom Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Intercom.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Intercom

We're tracking 138 vendors in the Chat category.

Intercom is currently scored #2 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Tawk.to, Intercom and Discord.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Tawk.to	100/100	100/100	99/100	97/100	97/100	98/100
Intercom	100/100	99/100	98/100	99/100	98/100	95/100
Discord	99/100	85/100	100/100	100/100	100/100	99/100
Drift	98/100	94/100	100/100	78/100	99/100	93/100
LiveChat	97/100	98/100	94/100	96/100	61/100	100/100
Olark	97/100	89/100	94/100	70/100	95/100	94/100

Intercom compared to other Customer Service companies

Intercom Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Intercom.

Closest Customer Service Competitors to Intercom

We're tracking 31 vendors in the Customer Service category.

Intercom is currently scored #1 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Intercom, Freshdesk and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Intercom	100/100	96/100	96/100	95/100	100/100	95/100
Freshdesk	97/100	84/100	100/100	100/100	89/100	100/100
Crisp.im	93/100	92/100	88/100	90/100	84/100	84/100
BirdEye	90/100	71/100	84/100	74/100	73/100	89/100
Sunshine Conversations	86/100	75/100	92/100	58/100	95/100	56/100
UserEcho	83/100	55/100	72/100	69/100	34/100	78/100