Company Description:
Faster resolutions, higher CSAT, and lighter support volumes with the only platform to combine the power of automation and human customer support.
Intercom has 10663 customers in our database. View their customer count and growth rate over time in the chart below.
Sample Size: 10663
Download a CSV of Intercom's customer list of 10663 customers.
We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Intercom.
Customer Name | Overall Traffic Rank | City | Country | Founded | Industry | Employees |
---|---|---|---|---|---|---|
Zemanta | 141 | Slovenia | 2007 | Information Technology And Services | 11-50 | |
Unity | 149 | San Francisco | United States | 2004 | Computer Software | 1001-5000 |
Taboola | 179 | New York | United States | 2007 | Internet | 1001-5000 |
telecom italia | 234 | Cardiff | United Kingdom | 2013 | Writing And Editing | 10001+ |
LaunchDarkly | 262 | Oakland | United States | 2014 | Computer Software | 51-200 |
New Relic | 282 | San Francisco | United States | 2008 | Computer Software | 1001-5000 |
gallagher | 302 | Rolling Meadows | United States | 1927 | Insurance | 10001+ |
OZON.ru | 420 | Moscow | Russia | 1998 | Internet | 10001+ |
Amplitude | 612 | San Francisco | United States | 2012 | Computer Software | 501-1000 |
intercom | 677 | San Francisco | United States | 2011 | Computer Software | 501-1000 |
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Employee Count | % of Customers | # of Customers |
---|---|---|
11-50 employees | 43% | 3153 |
1-10 employees | 26% | 1939 |
51-200 employees | 18% | 1346 |
201-500 employees | 5% | 393 |
1001-5000 employees | 2% | 175 |
501-1000 employees | 2% | 146 |
10001+ employees | 0% | 44 |
5001-10000 employees | 0% | 37 |
2-10 employees | 0% | 15 |
Other employees | 0% | 1 |
Sample Size: 7249 Intercom customers with Employee Count data
Country (HQ) | % of Customers | # of Customers |
---|---|---|
United States | 64% | 3583 |
United Kingdom | 10% | 585 |
Canada | 7% | 400 |
Australia | 4% | 228 |
France | 3% | 200 |
Germany | 2% | 140 |
India | 2% | 120 |
Netherlands | 2% | 119 |
Singapore | 1% | 84 |
Other | 1% | 84 |
Sample Size: 5543 Intercom customers with Country (HQ) data
Industry | % of Customers | # of Customers |
---|---|---|
Computer Software | 29% | 1382 |
Internet | 22% | 1036 |
Information Technology And Services | 17% | 827 |
Marketing And Advertising | 8% | 395 |
Financial Services | 8% | 387 |
E-Learning | 3% | 166 |
Health, Wellness And Fitness | 3% | 147 |
Real Estate | 2% | 111 |
Higher Education | 1% | 82 |
Other | 2% | 126 |
Sample Size: 4659 Intercom customers with Industry data
Understand how Intercom advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.
First Seen: 2021-04-09
Last Seen: 2022-08-22
First Seen: 2021-04-07
Last Seen: 2022-08-22
First Seen: 2021-04-07
Last Seen: 2022-08-22
For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Intercom.
We're tracking 138 vendors in the Chat category.
Intercom is currently scored #1 in the Chat category, versus their competitors.
The top Chat vendors that we are tracking are Intercom, Tawk.to and Discord.
Explore all vendors in the Chat category »
Icon | Name | Overall Score | Customer Count Score | Overall Traffic Score | Website Visits Score | DNS Traffic Score | Inbound Links Score |
---|---|---|---|---|---|---|---|
Intercom | 100/100 | 99/100 | 98/100 | 99/100 | 98/100 | 97/100 | |
Tawk.to | 100/100 | 100/100 | 99/100 | 97/100 | 97/100 | 98/100 | |
Discord | 99/100 | 85/100 | 100/100 | 100/100 | 100/100 | 99/100 | |
Drift | 98/100 | 94/100 | 100/100 | 78/100 | 99/100 | 93/100 | |
LiveChat | 97/100 | 98/100 | 95/100 | 96/100 | 62/100 | 100/100 | |
Olark | 97/100 | 89/100 | 95/100 | 70/100 | 95/100 | 94/100 |
For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Intercom.
We're tracking 31 vendors in the Customer Service category.
Intercom is currently scored #2 in the Customer Service category, versus their competitors.
The top Customer Service vendors that we are tracking are Zendesk, Intercom and Freshdesk.
Explore all vendors in the Customer Service category »
Icon | Name | Overall Score | Customer Count Score | Overall Traffic Score | Website Visits Score | DNS Traffic Score | Inbound Links Score |
---|---|---|---|---|---|---|---|
Zendesk | 100/100 | 100/100 | 100/100 | 100/100 | 100/100 | 100/100 | |
Intercom | 97/100 | 96/100 | 93/100 | 90/100 | 95/100 | 90/100 | |
Freshdesk | 93/100 | 84/100 | 97/100 | 95/100 | 85/100 | 95/100 | |
Crisp.im | 90/100 | 92/100 | 85/100 | 86/100 | 79/100 | 74/100 | |
|
Podium | 86/100 | 80/100 | 81/100 | 65/100 | 74/100 | 79/100 |
BirdEye | 83/100 | 71/100 | 77/100 | 70/100 | 64/100 | 85/100 |
Tranco rank measures Intercom's overall internet traffic.
# 2820 / 6000000 * last update: Feb 24, 2024Umbrella rank measures Intercom's domain DNS requestss.
# 7678 / 1000000 * last update: Sep 11, 2023Looking for more information on Intercom's website including their tech stack, ad library and more?