Help.com Customer Insights

Company Description:

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Industry: Computer Software

Location: Austin, Texas, United States

Employees: 11-50

Founded: 2014

* Company data provided by People Data Labs

Help.com Competitive Profile

Help.com compared to other Chat companies

Help.com Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Help.com.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Help.com

We're tracking 138 vendors in the Chat category.

Help.com is currently scored #83 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Tawk.to, Intercom and Discord.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Dixa	38/100	--	39/100	31/100	--	50/100
OnCustomer	36/100	30/100	32/100	27/100	24/100	--
Help.com	36/100	19/100	24/100	11/100	8/100	52/100
HowTank	35/100	14/100	29/100	47/100	17/100	--
HaraFunnel	35/100	31/100	21/100	29/100	25/100	--
Tidio Chat	33/100	96/100	--	--	--	--