Freshdesk Customer Insights

Company Description:

Online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

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Industry: Not Available
Location: Not Available
Employees: Not Available
Founded: Not Available

Freshdesk Customer Profile

Freshdesk Customer List

Download a CSV of Freshdesk's customer list of 2214 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Freshdesk.

Freshdesk Customer List Preview
Customer NameOverall Traffic Rank CityCountryFoundedIndustryEmployees
dns made easy 141 Reston United States 2001 Information Technology And Services 11-50
Creative Commons 181 Mountain View United States 2001 Internet 11-50
www.springer.com 265 Germany Publishing 51-200
Nature 269 London United Kingdom 1869 Publishing 501-1000
SAGE Publications Inc 533 Singapore Singapore Publishing 51-200
PBS.org 636 Arlington United States 1969 Media Production 201-500
biomed central 765 London United Kingdom 1998 Publishing 201-500
Hotstar 900 Mumbai India 2015 Internet 501-1000
gadjah mada university 992 Indonesia Computer & Network Security 201-500
constellix 1032 Reston United States 2013 Computer Networking 11-50

Freshdesk Customers by Employee Count

Employee Count % of Customers # of Customers
11-50 employees 42% 596
51-200 employees 24% 350
1-10 employees 16% 232
201-500 employees 9% 133
1001-5000 employees 3% 44
501-1000 employees 2% 40
10001+ employees 0% 13
5001-10000 employees 0% 5
2-10 employees 0% 1

Sample Size: 1414 Freshdesk customers with Employee Count data

Freshdesk Customers by Country (HQ)

Country (HQ) % of Customers # of Customers
United States 54% 619
United Kingdom 13% 148
India 6% 75
Netherlands 4% 52
Canada 4% 49
Germany 3% 41
Australia 3% 41
France 2% 27
Brazil 1% 20
Other 5% 64

Sample Size: 1136 Freshdesk customers with Country (HQ) data

Freshdesk Customers by Industry

Industry % of Customers # of Customers
Computer Software 20% 172
Information Technology And Services 18% 156
Internet 16% 141
Financial Services 9% 81
Retail 8% 69
Broadcast Media 4% 40
Marketing And Advertising 4% 37
Telecommunications 3% 30
E-Learning 3% 29
Other 12% 103

Sample Size: 858 Freshdesk customers with Industry data

Freshdesk Competitive Profile

Freshdesk compared to other Customer Service companies

Closest Customer Service Competitors to Freshdesk

We're tracking 31 vendors in the Customer Service category.

Freshdesk is currently scored #24 in the Customer Service category, versus their competitors.  

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
jumper 25/100 17/100 16/100 20/100 11/100 32/100
Zingle 22/100 38/100 4/100 50/100 -- 1/100
Freshdesk 18/100 84/100 -- -- -- --
Quiq Messaging 15/100 63/100 -- -- -- --
AlphaBlues 9/100 17/100 27/100 -- -- --
COGNIGY.AI 9/100 -- 1/100 1/100 -- 43/100

Freshdesk Website Statistics

Tranco Rank
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Alexa Rank
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Majestic Rank
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Umbrella Rank
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