User Session Recording Vendors

User Session Recording is one of the least competitive categories within Demand Generation. We're tracking 15 vendors in this category.

Curious how SiteScore scores are calculated? Learn more.

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

"Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
"Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
"Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
"Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top User Session Recording Vendors by Customer Count Trended over Time

This shows the top 10 User Session Recording vendors based on customer count.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Top User Session Recording Vendors

Microsoft Clarity

Rank #1 of 14

Score 100/100

Microsoft Clarity

Clarity is a free user behavior analytics tool that helps you understand how users are interacting with your website through session replays and heatmaps.

Customer List Available (36851 Customers)

Scoring Components

Tranco: 100/100

Alexa: 100/100

Majestic: 100/100

Umbrella: 100/100

View Details

Hotjar

Rank #2 of 14

Score 93/100

Hotjar

See how visitors are really using your website, collect user feedback and turn more visitors into customers.

Customer List Available (67071 Customers)

Scoring Components

Tranco: 93/100

Alexa: 84/100

Majestic: 84/100

Umbrella: 92/100

View Details

Zoho PageSense

Rank #3 of 14

Score 85/100

Zoho PageSense

With Zoho PageSense, you can measure your key website metrics, understand your visitors' online behavior, and give them a personalized website experience to boost conversions.

Customer List Available (1149 Customers)

Scoring Components

Tranco: 85/100

Alexa: 92/100

Majestic: 92/100

Umbrella: 75/100

View Details

Crazy Egg

Rank #4 of 14

Score 77/100

Crazy Egg

Use Crazy Egg to see what's hot and what's not, and to know what your web visitors are doing with tools, such as heatmaps, recordings, A/B testing & more.

Customer List Available (12471 Customers)

Scoring Components

Tranco: 77/100

Alexa: 50/100

Majestic: 75/100

Umbrella: 84/100

View Details

Mouseflow

Rank #5 of 14

Score 70/100

Mouseflow

Optimise your website and increase conversions! Get real insights on how customers are interacting with your website using session recordings and heat maps.

Customer List Available (4353 Customers)

Scoring Components

Tranco: 70/100

Alexa: 67/100

Majestic: 67/100

Umbrella: 67/100

View Details

Inspectlet

Rank #6 of 14

Score 62/100

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.

Customer List Available (1751 Customers)

Scoring Components

Tranco: 62/100

Alexa: 42/100

Majestic: 59/100

Umbrella: 50/100

View Details

Smartlook

Rank #7 of 14

Score 54/100

Smartlook

Smartlook is a free and intuitive product analytics tool for websites and mobile apps. Visitor recordings, heatmaps, conversion funnels, and automatic event tracking will give you great insights.

Customer List Available (2594 Customers)

Scoring Components

Tranco: 47/100

Alexa: 59/100

Majestic: 50/100

Umbrella: 42/100

View Details

Lucky Orange

Rank #8 of 14

Score 47/100

Lucky Orange

Lucky Orange will help you answer the question of why 99% of visitors that visit your site never turn into customers. It's one of those tools that will have you wondering how you ever lived without it.

Customer List Available (2488 Customers)

Scoring Components

Tranco: 39/100

Alexa: 75/100

Majestic: 42/100

Umbrella: 34/100

View Details

SessionCam

Rank #9 of 14

Score 39/100

SessionCam

SessionCam provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection

Customer List Available (239 Customers)

Scoring Components

Tranco: 54/100

Alexa: 9/100

Majestic: 34/100

Umbrella: 59/100

View Details

TruConversion

Rank #10 of 14

Score 31/100

TruConversion

TruConversion an all in one analytical application to help identify and fix conversion pain points by finding out the WHY behind visitor/user's behavior.

Customer List Available (403 Customers)

Scoring Components

Tranco: 31/100

Alexa: 25/100

Majestic: 25/100

Umbrella: 25/100

View Details

Capturly

Rank #11 of 14

Score 24/100

Capturly

Capturly helps to optimize your website with heatmap, session replay, conversion funnel, and event analytics. Analyze the exact actions your visitors take!

Customer List Available (65 Customers)

Scoring Components

Tranco: 16/100

Alexa: 34/100

Majestic: 9/100

Umbrella: 9/100

View Details

MouseStats

Rank #12 of 14

Score 12/100

MouseStats

Customer List Available (73 Customers)

Scoring Components

Tranco: 24/100

Alexa: Unavailable

Majestic: 1/100

Umbrella: 17/100

View Details

Heatmap

Rank #13 of 14

Score 12/100

Heatmap

heatmap provides realtime analytics to help chief editors and marketeers understand in seconds which are their best performing contents and which are less attractive to users. heatmap is used to optimize the traffic flow on websites and significantly improve conversion rates of landing pages. Forget about complex analytics reports, heatmap is designed for business users: inspired by augmented reality, it brings live data right on your pages while browsing. heatmap is compatible with most dynamic and complex websites, installs in minutes by placing a simple js tag, respects users privacy, and collects big data without sampling.

Customer List Available (839 Customers)

Scoring Components

Tranco: 8/100

Alexa: 17/100

Majestic: 17/100

Umbrella: Unavailable

View Details

Insignal

Rank #14 of 14

Score 1/100

Insignal

At Insignal our aim is to help you understand what your users really want in a fast and visual way. We provide you with session recordings, heatmaps, and conversion funnel.

Customer List Available (28 Customers)

Scoring Components

Tranco: 1/100

Alexa: 1/100

Majestic: Unavailable

Umbrella: 1/100

View Details

Other Tracked, but Unscored Vendors in User Session Recording

These vendors are categorized as User Session Recording providers in our system, but are missing one or more tracking metrics so they cannot be accurately scored alongside their peers.

Unscored vendors can claim their listing for free to complete the missing elements and move into the scored list.

Yandex.Metrica

A technology that lets you record and analyze how users interact with your site

Customer List Available (3897 Customers)

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

View Details