User Session Recording Vendors

User Session Recording is one of the least competitive categories within Demand Generation. We're tracking 15 vendors in this category.


Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top User Session Recording Vendors
Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Hotjar 100/100 100/100 100/100 100/100 100/100 100/100
 
Crazy Egg 93/100 86/100 91/100 90/100 91/100 90/100
Mouseflow 86/100 79/100 82/100 70/100 82/100 80/100
Lucky Orange 79/100 65/100 64/100 80/100 64/100 50/100
Inspectlet 72/100 50/100 73/100 50/100 73/100 61/100
 
Smartlook 65/100 58/100 55/100 61/100 55/100 70/100
Heatmap 58/100 36/100 46/100 30/100 37/100 10/100
TruConversion 50/100 29/100 37/100 10/100 46/100 31/100
SessionCam 43/100 22/100 28/100 20/100 28/100 40/100
Microsoft Clarity 36/100 93/100 -- -- -- --
Capturly 29/100 8/100 10/100 40/100 1/100 20/100
 
Yandex.Metrica 22/100 72/100 -- -- -- --
MouseStats 15/100 15/100 19/100 -- 19/100 1/100
Zoho PageSense 8/100 43/100 -- -- -- --
Insignal 1/100 1/100 1/100 1/100 10/100 --