User Session Recording Vendors

User Session Recording is one of the least competitive categories within Demand Generation. We're tracking 15 vendors in this category.

Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top User Session Recording Vendors
Microsoft Clarity
Rank #1 of 13
Score 100/100

Microsoft Clarity

Clarity is a free user behavior analytics tool that helps you understand how users are interacting with your website through session replays and heatmaps.

Customer List Available (6066 Customers)  

Scoring Components

Tranco: 100/100

Alexa: 100/100

Majestic: 100/100

Umbrella: 100/100

Zoho PageSense
Rank #2 of 13
Score 92/100

Zoho PageSense

With Zoho PageSense, you can measure your key website metrics, understand your visitors' online behavior, and give them a personalized website experience to boost conversions.

Customer List Available (550 Customers)  

Scoring Components

Tranco: 92/100

Alexa: 90/100

Majestic: 91/100

Umbrella: 73/100

Hotjar
Rank #3 of 13
Score 84/100

Hotjar

See how visitors are really using your website, collect user feedback and turn more visitors into customers.

Customer List Available (37956 Customers)  

Scoring Components

Tranco: 84/100

Alexa: 80/100

Majestic: 82/100

Umbrella: 91/100

Crazy Egg
Rank #4 of 13
Score 75/100

Crazy Egg

Use Crazy Egg to see what's hot and what's not, and to know what your web visitors are doing with tools, such as heatmaps, recordings, A/B testing & more.

Customer List Available (8441 Customers)  

Scoring Components

Tranco: 75/100

Alexa: 70/100

Majestic: 73/100

Umbrella: 82/100

Mouseflow
Rank #5 of 13
Score 67/100

Mouseflow

Optimise your website and increase conversions! Get real insights on how customers are interacting with your website using session recordings and heat maps.

Customer List Available (2236 Customers)  

Scoring Components

Tranco: 67/100

Alexa: 50/100

Majestic: 64/100

Umbrella: 55/100

Lucky Orange
Rank #6 of 13
Score 59/100

Lucky Orange

Lucky Orange will help you answer the question of why 99% of visitors that visit your site never turn into customers. It's one of those tools that will have you wondering how you ever lived without it.

Customer List Available (1718 Customers)  

Scoring Components

Tranco: 59/100

Alexa: 61/100

Majestic: 37/100

Umbrella: 28/100

Inspectlet
Rank #7 of 13
Score 50/100

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.

Customer List Available (1246 Customers)  

Scoring Components

Tranco: 42/100

Alexa: 31/100

Majestic: 55/100

Umbrella: 46/100

Smartlook
Rank #8 of 13
Score 42/100

Smartlook

Smartlook is a free and intuitive product analytics tool for websites and mobile apps. Visitor recordings, heatmaps, conversion funnels, and automatic event tracking will give you great insights.

Customer List Available (1320 Customers)  

Scoring Components

Tranco: 34/100

Alexa: 40/100

Majestic: 46/100

Umbrella: 37/100

SessionCam
Rank #9 of 13
Score 34/100

SessionCam

SessionCam provides tools for session replay, heatmaps, funnels, form analytics, journey mapping, error reporting, struggle & anomaly detection

Customer List Available (217 Customers)  

Scoring Components

Tranco: 50/100

Alexa: 1/100

Majestic: 28/100

Umbrella: 64/100

Capturly
Rank #10 of 13
Score 21/100

Capturly

Capturly is an online analytics tool to gather first-hand information about the behavior of visitors by inspecting and analyzing how they interact with a website.

Customer List Available (37 Customers)  

Scoring Components

Tranco: 17/100

Alexa: 10/100

Majestic: 10/100

Umbrella: 10/100

Heatmap
Rank #11 of 13
Score 21/100

Heatmap

heatmap provides realtime analytics to help chief editors and marketeers understand in seconds which are their best performing contents and which are less attractive to users. heatmap is used to optimize the traffic flow on websites and significantly improve conversion rates of landing pages. Forget about complex analytics reports, heatmap is designed for business users: inspired by augmented reality, it brings live data right on your pages while browsing. heatmap is compatible with most dynamic and complex websites, installs in minutes by placing a simple js tag, respects users privacy, and collects big data without sampling.

Customer List Available (546 Customers)  

Scoring Components

Tranco: 9/100

Alexa: 20/100

Majestic: 19/100

Umbrella: Unavailable

MouseStats
Rank #12 of 13
Score 21/100
Scoring Components

Tranco: 25/100

Alexa: Unavailable

Majestic: 1/100

Umbrella: 19/100

Insignal
Rank #13 of 13
Score 1/100

Insignal

At Insignal our aim is to help you understand what your users really want in a fast and visual way. We provide you with session recordings, heatmaps, and conversion funnel.

Customer List Available (27 Customers)  

Scoring Components

Tranco: 1/100

Alexa: Unavailable

Majestic: Unavailable

Umbrella: 1/100

Other Tracked, but Unscored Vendors in User Session Recording

These vendors are categorized as User Session Recording providers in our system, but are missing one or more tracking metrics so they cannot be accurately scored alongside their peers.

Unscored vendors can claim their listing for free to complete the missing elements and move into the scored list.

TruConversion

TruConversion

TruConversion an all in one analytical application to help identify and fix conversion pain points by finding out the WHY behind visitor/user's behavior.

Customer List Available (183 Customers)  

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable

Yandex.Metrica

Yandex.Metrica

A technology that lets you record and analyze how users interact with your site

Customer List Available (1741 Customers)  

Scoring Components

Tranco: Unavailable

Alexa: Unavailable

Majestic: Unavailable

Umbrella: Unavailable