User Session Recording Vendors

User Session Recording is one of the least competitive categories within Demand Generation. We're tracking 15 vendors in this category.


Curious how SiteScore scores are calculated?

Learn About SiteScore Scores

SiteScore scores are based on objective metrics gathered from a number of sources, including:

  • "Alexa" metrics reflect vendor website visits. Higher rankings here typically correlate with a greater volume of website visits compared to their peers.
  • "Majestic" metrics reflect vendor website link volumes. Higher rankings here typically correlate with greater authority or trust of the vendor compared to their peers who may have fewer links pointing to their website.
  • "Umbrella" metrics reflect overall internet traffic to the vendor's primary domain. This type of ranking can reflect internet traffic from API calls, SaaS services, mobile applications or other types of traffic in addition to website visits.
  • "Tranco" metrics blend Alexa, Majestic and Umbrella metrics to provide a more consistent and less volatile reflection of website rank. Higher rankings often reflect an overall greater amount of website visits, internet traffic and website links versus peers.

Once these scores are calculated for the vendor, we compare these scores to all other vendors in that given category, to provide a relative score of that vendor on a scale of 1 to 100, with 100/100 representing those vendors that are in the highest scores within their category.

Top User Session Recording Vendors
Icon Name Overall Score Customer Count Score Overall Traffic Score Website Visits Score DNS Traffic Score Inbound Links Score
Hotjar 100/100 100/100 100/100 91/100 100/100 91/100
 
Crazy Egg 93/100 86/100 84/100 82/100 92/100 82/100
Zoho PageSense 86/100 43/100 92/100 100/100 84/100 100/100
Mouseflow 79/100 79/100 75/100 64/100 75/100 73/100
Lucky Orange 72/100 65/100 59/100 73/100 59/100 46/100
Inspectlet 65/100 50/100 67/100 46/100 67/100 55/100
 
Smartlook 58/100 58/100 50/100 55/100 50/100 64/100
SessionCam 47/100 22/100 42/100 19/100 25/100 37/100
Heatmap 47/100 36/100 34/100 28/100 34/100 10/100
TruConversion 36/100 29/100 25/100 10/100 42/100 28/100
Microsoft Clarity 29/100 93/100 -- -- -- --
Capturly 18/100 8/100 9/100 37/100 1/100 19/100
 
Yandex.Metrica 18/100 72/100 -- -- -- --
MouseStats 8/100 15/100 17/100 -- 17/100 1/100
Insignal 1/100 1/100 1/100 1/100 9/100 --