Richpanel Customer Insights

Company Description:

Respond faster & smarter with the leader in AI for ecommerce customer service. Manage emails, chats, and socials from one dashboard. Effortless setup, 24/7 support, and seamless integrations. Create a free account now!

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Industry: Information Technology And Services

Location: San Jose, California, United States

Employees: 11-50

Founded: 2017

* Company data provided by People Data Labs

Richpanel Customer Profile

Richpanel Customer Growth Rate

Richpanel has 175 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 175

* Last Updated: 2024-05-17 00:01:22 UTC

Richpanel Customer List

Download a CSV of Richpanel's customer list of 175 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Richpanel.

Richpanel Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Unclaimed Baggage	96111	Scottsboro	United States	1970	Retail	51-200
ammunition depot	98337	Boca Raton	United States	2011	Sporting Goods	51-200
encompass supply chain solutions, inc.	101724	Lawrenceville	United States	1953	Consumer Electronics	201-500
american meadows, inc	110397	Shelburne	United States	1981	Retail	11-50
Xero Shoes	140371	Broomfield	United States	2009	Apparel & Fashion	11-50
the protein works™	146224	Runcorn	United Kingdom	2012	Health, Wellness And Fitness	51-200
Commercial Restaurant Supplies and Equipment	175737	Wethersfield	United States	1999	Food & Beverages	11-50
Dealify	211882	Eindhoven	Netherlands	2018	Internet	1-10
Thinx \| Thinx (BTWN) \| Speax	228353	New York	United States	2013	Apparel & Fashion	51-200
Aloha	232781	New York	United States	2012	Health, Wellness And Fitness	1-10

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Richpanel Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	44%	38
1-10 employees	34%	29
51-200 employees	16%	14
201-500 employees	2%	2
1001-5000 employees	1%	1
2-10 employees	1%	1

Sample Size: 85 Richpanel customers with Employee Count data

Richpanel Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	81%	62
India	3%	3
Netherlands	2%	2
United Kingdom	2%	2
Australia	2%	2
Canada	2%	2
New Zealand	1%	1
Sweden	1%	1
Spain	1%	1

Sample Size: 76 Richpanel customers with Country (HQ) data

Richpanel Customers by Industry

Industry	% of Customers	# of Customers
Apparel & Fashion	14%	10
Retail	14%	10
Health, Wellness And Fitness	11%	8
Food & Beverages	11%	8
Consumer Goods	8%	6
Automotive	5%	4
Consumer Electronics	4%	3
Luxury Goods & Jewelry	4%	3
Sporting Goods	4%	3
Other	21%	15

Sample Size: 70 Richpanel customers with Industry data

Richpanel Competitive Profile

Richpanel compared to other Customer Service companies

Richpanel Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Richpanel.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Richpanel

We're tracking 31 vendors in the Customer Service category.

Richpanel is currently scored #10 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Gorgias	75/100	88/100	72/100	43/100	62/100	17/100
Gupshup	72/100	13/100	64/100	79/100	28/100	67/100
Richpanel	68/100	67/100	76/100	6/100	56/100	6/100
Digital Genius	65/100	25/100	60/100	32/100	45/100	34/100
[24]7	61/100	50/100	44/100	11/100	1/100	62/100
AnswerDash	58/100	46/100	48/100	--	50/100	--