Gorgias Customer Insights

Company Description:

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

Connect with Gorgias

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 1-10

Founded: 2015

* Company data provided by People Data Labs

Gorgias Customer Profile

Gorgias Customer Growth Rate

Gorgias has 4324 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 4324

* Last Updated: 2024-05-12 00:01:18 UTC

Gorgias Customer List

Download a CSV of Gorgias's customer list of 4324 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Gorgias.

Gorgias Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Scripps Networks Interactive, Inc.	2534	New York	United States	1985	Entertainment	10001+
Nanoleaf \| USA	5089	Toronto	Canada	2012	Consumer Electronics	51-200
Chick-fil-A	8526	Atlanta	United States	1946	Restaurants	1001-5000
Sensibo - Make your air conditioner smart	13204	Redwood City	United States	2013	Consumer Electronics	11-50
TESLARATI	26936	San Francisco	United States	2016	Online Media	11-50
Steve Madden	28798	Long Island City	United States	1990	Retail	1001-5000
glossier	32066	New York	United States	2014	Cosmetics	201-500
Dr. Squatch	32212	Marina Del Rey	United States	2013	Consumer Goods	51-200
Yoto USA	33438	London	United Kingdom	2015	Consumer Electronics	11-50
BioWare	34301	Edmonton	Canada	1995	Computer Games	501-1000

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Gorgias Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	42%	1212
1-10 employees	35%	996
51-200 employees	16%	459
201-500 employees	3%	92
501-1000 employees	1%	30
1001-5000 employees	0%	27
2-10 employees	0%	13
5001-10000 employees	0%	5
10001+ employees	0%	5

Sample Size: 2839 Gorgias customers with Employee Count data

Gorgias Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	73%	1858
United Kingdom	7%	200
Australia	7%	179
Canada	6%	156
France	1%	35
Netherlands	0%	19
Denmark	0%	17
Spain	0%	16
New Zealand	0%	12
Other	1%	41

Sample Size: 2533 Gorgias customers with Country (HQ) data

Gorgias Customers by Industry

Industry	% of Customers	# of Customers
Retail	24%	531
Apparel & Fashion	22%	492
Consumer Goods	15%	346
Health, Wellness And Fitness	8%	191
Food & Beverages	7%	170
Cosmetics	5%	130
Sporting Goods	4%	96
Luxury Goods & Jewelry	3%	77
Design	2%	47
Other	4%	88

Sample Size: 2168 Gorgias customers with Industry data

Gorgias Competitive Profile

Gorgias compared to other Customer Service companies

Gorgias Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Gorgias.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Gorgias

We're tracking 31 vendors in the Customer Service category.

Gorgias is currently scored #8 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Sunshine Conversations	83/100	75/100	92/100	53/100	89/100	50/100
UserEcho	79/100	55/100	68/100	64/100	34/100	73/100
Gorgias	75/100	88/100	72/100	43/100	62/100	17/100
Gupshup	72/100	13/100	64/100	79/100	28/100	67/100
Richpanel	68/100	67/100	76/100	6/100	56/100	6/100
Digital Genius	65/100	25/100	60/100	32/100	45/100	34/100