Digital Genius Customer Insights

Company Description:

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Industry: Information Technology And Services

Location: London, England, United Kingdom

Employees: 11-50

Founded: 2013

* Company data provided by People Data Labs

Digital Genius Customer Profile

Digital Genius Customer Growth Rate

Digital Genius has 10 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 10

* Last Updated: 2024-05-13 00:01:20 UTC

Digital Genius Customer List

Download a CSV of Digital Genius's customer list of 10 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Digital Genius.

Digital Genius Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
holland & barrett	22092	London	United Kingdom	1870	Retail	5001-10000
skullcandy inc.	55627	Park City	United States	2003	Consumer Electronics	201-500
Bloom & Wild	84774	London	United Kingdom	2013	Retail	51-200
beautypie.com	95858		United Kingdom	2016	Cosmetics	11-50
hudabeauty	105765		United Arab Emirates	2013	Cosmetics	201-500
odlo	128858		Switzerland	1946	Sporting Goods	501-1000
driftgoods	379433	Kaysville	United States	2016	Consumer Goods	11-50
Grenade UK	412375		United Kingdom	2009	Sports	51-200

Digital Genius Customers by Employee Count

Employee Count	% of Customers	# of Customers
51-200 employees	25%	2
11-50 employees	25%	2
201-500 employees	25%	2
5001-10000 employees	12%	1
501-1000 employees	12%	1

Sample Size: 8 Digital Genius customers with Employee Count data

Digital Genius Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United Kingdom	50%	4
United States	25%	2
United Arab Emirates	12%	1
Switzerland	12%	1

Sample Size: 8 Digital Genius customers with Country (HQ) data

Digital Genius Customers by Industry

Industry	% of Customers	# of Customers
Cosmetics	25%	2
Retail	25%	2
Sporting Goods	12%	1
Consumer Electronics	12%	1
Consumer Goods	12%	1
Sports	12%	1

Sample Size: 8 Digital Genius customers with Industry data

Digital Genius Competitive Profile

Digital Genius compared to other Customer Service companies

Digital Genius Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Digital Genius.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Digital Genius

We're tracking 31 vendors in the Customer Service category.

Digital Genius is currently scored #11 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Gupshup	72/100	13/100	64/100	79/100	28/100	67/100
Richpanel	68/100	67/100	76/100	6/100	56/100	6/100
Digital Genius	65/100	25/100	60/100	32/100	45/100	34/100
[24]7	61/100	50/100	44/100	11/100	1/100	62/100
AnswerDash	58/100	46/100	48/100	--	50/100	--
Sugester	52/100	34/100	32/100	--	73/100	--