Zendesk Customer Insights

Company Description:

Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk live chat & messaging for free

Connect with Zendesk

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 1001-5000

Founded: 2007

* Company data provided by People Data Labs

Zendesk Customer Profile

Zendesk Customer Growth Rate

Zendesk has 30928 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 30928

* Last Updated: 2024-05-03 00:01:23 UTC

Zendesk Customer List

Download a CSV of Zendesk's customer list of 30928 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Zendesk.

Zendesk Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Cloudflare	19	San Francisco	United States	2009	Information Technology And Services	1001-5000
ubiquiti networks	43	New York	United States	2005	Telecommunications	501-1000
Vimeo	60	New York	United States	2004	Internet	501-1000
Zoom	61	San Jose	United States	2011	Information Technology And Services	1001-5000
WordPress.com	64	London	United Kingdom		Non-Profit Organization Management	1001-5000
TikTok	92	Los Angeles	United States	2012	Marketing And Advertising	501-1000
Snapchat	93	Venice	United States	2011	Computer Software	201-500
Roblox	95	San Mateo	United States	2006	Entertainment	501-1000
Tumblr	104		United States	2007	Internet	201-500
Unity	108	San Francisco	United States	2004	Computer Software	1001-5000

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Zendesk Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	36%	6856
51-200 employees	26%	5003
1-10 employees	15%	2898
201-500 employees	10%	1934
1001-5000 employees	4%	876
501-1000 employees	4%	853
10001+ employees	1%	197
5001-10000 employees	0%	160
2-10 employees	0%	16
Other employees	0%	1

Sample Size: 18794 Zendesk customers with Employee Count data

Zendesk Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	65%	9258
United Kingdom	10%	1431
Canada	5%	768
Australia	4%	589
France	3%	473
India	3%	425
Germany	2%	381
Netherlands	2%	334
Spain	2%	304
Other	0%	128

Sample Size: 14091 Zendesk customers with Country (HQ) data

Zendesk Customers by Industry

Industry	% of Customers	# of Customers
Computer Software	19%	1852
Internet	18%	1789
Information Technology And Services	15%	1494
Retail	12%	1166
Financial Services	8%	845
Apparel & Fashion	6%	616
Consumer Goods	6%	571
Health, Wellness And Fitness	5%	523
Marketing And Advertising	4%	454
Other	1%	136

Sample Size: 9446 Zendesk customers with Industry data

Zendesk Ad Library

Understand how Zendesk advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

Zendesk Ad

First Seen: 2022-04-13

Last Seen: 2022-08-22

Times Seen: 1

Zendesk Ad

First Seen: 2023-11-22

Last Seen: 2023-11-22

Times Seen: 1

Zendesk Ad

First Seen: 2024-02-13

Last Seen: 2024-03-25

Times Seen: 2

Our Ad Library lets you view all 4 Zendesk ads and search their ad library by keyword.

Search Zendesk online ads in our Ad Library

Zendesk Competitive Profile

Zendesk compared to other Customer Service companies

Zendesk Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Zendesk.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Zendesk

We're tracking 31 vendors in the Customer Service category.

Zendesk is currently scored #1 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Zendesk	100/100	100/100	100/100	100/100	100/100	100/100
Intercom	97/100	96/100	96/100	95/100	95/100	95/100
Crisp.im	93/100	92/100	88/100	90/100	84/100	78/100
Podium	90/100	80/100	84/100	69/100	78/100	84/100
BirdEye	86/100	71/100	80/100	74/100	67/100	89/100
Sunshine Conversations	83/100	75/100	92/100	53/100	89/100	50/100