BirdEye Customer Insights

Company Description:

Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.

Connect with BirdEye

Industry: Computer Software

Location: Palo Alto, California, United States

Employees: 201-500

Founded: 2012

* Company data provided by People Data Labs

BirdEye Customer Profile

BirdEye Customer Growth Rate

BirdEye has 324 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 324

* Last Updated: 2024-05-11 00:01:12 UTC

BirdEye Customer List

Download a CSV of BirdEye's customer list of 324 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to BirdEye.

BirdEye Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
the eastwood company	53837	Pottstown	United States	1978	Automotive	51-200
InfoWest - The Internet People	56191	St George	United States	1994	Internet	11-50
ethan allen global, inc.	61454	Danbury	United States	1932	Retail	1001-5000
Solo	71549	Lehi	United States	2018	Renewables & Environment	51-200
tgw.com - the golf warehouse	75355	Wichita	United States	1997	Retail	201-500
Silver Star Communications	126890	Thayne	United States	1948	Telecommunications	51-200
Charlotte, NC	128937	Charlotte	United States	2011	Marketing And Advertising	501-1000
streetside classics	138895	Concord	United States	2008	Automotive	11-50
Docs Medical Group	175016	Orange	United States	2009	Health, Wellness And Fitness	51-200
Wavefly	179862	Daphne	United States	2005	Telecommunications	11-50

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BirdEye Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	28%	57
51-200 employees	25%	50
1-10 employees	16%	33
201-500 employees	16%	32
501-1000 employees	9%	18
1001-5000 employees	3%	6
10001+ employees	0%	1

Sample Size: 197 BirdEye customers with Employee Count data

BirdEye Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	93%	182
Canada	4%	8
Australia	1%	2
United Kingdom	1%	2

Sample Size: 194 BirdEye customers with Country (HQ) data

BirdEye Customers by Industry

Industry	% of Customers	# of Customers
Retail	12%	18
Construction	10%	15
Hospital & Health Care	10%	15
Automotive	7%	11
Consumer Services	6%	10
Health, Wellness And Fitness	6%	9
Financial Services	6%	9
Marketing And Advertising	5%	8
Banking	4%	7
Other	29%	43

Sample Size: 145 BirdEye customers with Industry data

BirdEye Competitive Profile

BirdEye compared to other Reviews & Testimonials companies

BirdEye Customer Growth vs. other Reviews & Testimonials Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Reviews & Testimonials category - alongside BirdEye.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Reviews & Testimonials Competitors to BirdEye

We're tracking 55 vendors in the Reviews & Testimonials category.

BirdEye is currently scored #11 in the Reviews & Testimonials category, versus their competitors.

The top Reviews & Testimonials vendors that we are tracking are TrustPilot, G2 Crowd and Capterra.

Explore all vendors in the Reviews & Testimonials category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
REVIEWS.io	84/100	82/100	75/100	57/100	82/100	73/100
PowerReviews	82/100	71/100	96/100	36/100	98/100	63/100
BirdEye	80/100	63/100	73/100	68/100	69/100	83/100
Feefo	78/100	76/100	71/100	55/100	77/100	70/100
ShopperApproved	75/100	79/100	64/100	52/100	85/100	65/100
Trustindex	73/100	84/100	69/100	63/100	72/100	45/100

BirdEye compared to other Customer Service companies

BirdEye Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside BirdEye.

Closest Customer Service Competitors to BirdEye

We're tracking 31 vendors in the Customer Service category.

BirdEye is currently scored #5 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Zendesk	100/100	100/100	100/100	100/100	100/100	100/100
Intercom	97/100	96/100	96/100	95/100	95/100	95/100
Crisp.im	93/100	92/100	88/100	90/100	84/100	78/100
Podium	90/100	80/100	84/100	69/100	78/100	84/100
BirdEye	86/100	71/100	80/100	74/100	67/100	89/100
Sunshine Conversations	83/100	75/100	92/100	53/100	89/100	50/100