Richpanel Customer Insights

Company Description:

Respond faster & smarter with the leader in AI for ecommerce customer service. Manage emails, chats, and socials from one dashboard. Effortless setup, 24/7 support, and seamless integrations. Create a free account now!

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Industry: Information Technology And Services

Location: San Jose, California, United States

Employees: 11-50

Founded: 2017

* Company data provided by People Data Labs

Richpanel Customer Profile

Richpanel Customer Growth Rate

Richpanel has 162 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 162

* Last Updated: 2024-04-24 00:01:26 UTC

Richpanel Customer List

Download a CSV of Richpanel's customer list of 162 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Richpanel.

Richpanel Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Unclaimed Baggage	96111	Scottsboro	United States	1970	Retail	51-200
ammunition depot	98337	Boca Raton	United States	2011	Sporting Goods	51-200
encompass supply chain solutions, inc.	101724	Lawrenceville	United States	1953	Consumer Electronics	201-500
american meadows, inc	110397	Shelburne	United States	1981	Retail	11-50
Xero Shoes	140371	Broomfield	United States	2009	Apparel & Fashion	11-50
the protein works™	146224	Runcorn	United Kingdom	2012	Health, Wellness And Fitness	51-200
Commercial Restaurant Supplies and Equipment	175737	Wethersfield	United States	1999	Food & Beverages	11-50
Dealify	211882	Eindhoven	Netherlands	2018	Internet	1-10
Thinx \| Thinx (BTWN) \| Speax	228353	New York	United States	2013	Apparel & Fashion	51-200
Aloha	232781	New York	United States	2012	Health, Wellness And Fitness	1-10

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Richpanel Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	45%	36
1-10 employees	32%	26
51-200 employees	17%	14
201-500 employees	2%	2
1001-5000 employees	1%	1
2-10 employees	1%	1

Sample Size: 80 Richpanel customers with Employee Count data

Richpanel Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	81%	58
India	4%	3
Canada	2%	2
United Kingdom	2%	2
Australia	2%	2
Sweden	1%	1
Netherlands	1%	1
New Zealand	1%	1
Spain	1%	1

Sample Size: 71 Richpanel customers with Country (HQ) data

Richpanel Customers by Industry

Industry	% of Customers	# of Customers
Retail	13%	9
Health, Wellness And Fitness	12%	8
Apparel & Fashion	12%	8
Food & Beverages	12%	8
Consumer Goods	9%	6
Automotive	6%	4
Luxury Goods & Jewelry	4%	3
Sporting Goods	4%	3
Consumer Electronics	4%	3
Other	21%	14

Sample Size: 66 Richpanel customers with Industry data

Richpanel Competitive Profile

Richpanel compared to other Customer Service companies

Richpanel Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Richpanel.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Richpanel

We're tracking 31 vendors in the Customer Service category.

Richpanel is currently scored #8 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Intercom, Freshdesk and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
UserEcho	83/100	55/100	71/100	73/100	30/100	77/100
Gorgias	79/100	88/100	75/100	50/100	65/100	24/100
Richpanel	75/100	67/100	80/100	12/100	59/100	6/100
Digital Genius	72/100	21/100	63/100	39/100	42/100	42/100
Heyday	68/100	59/100	67/100	6/100	48/100	12/100
[24]7	65/100	50/100	46/100	17/100	1/100	71/100