Helpcrunch Customer Insights

Company Description:

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

Industry: Computer Software

Location: Palo Alto, California, United States

Employees: 11-50

Founded: 2014

* Company data provided by People Data Labs

Helpcrunch Customer Profile

Helpcrunch Customer Growth Rate

Helpcrunch has 341 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 341

* Last Updated: 2024-04-15 00:01:44 UTC

Helpcrunch Customer List

Download a CSV of Helpcrunch's customer list of 341 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Helpcrunch.

Helpcrunch Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
United Colors of Benetton	27765	Gurgaon	India		Apparel & Fashion	1001-5000
alerabat.com	33634	Katowice	Poland	2013	Internet	11-50
Atkins	62332	Denver	United States		Consumer Goods	51-200
hawaaworld.com	70370	Riyadh	Saudi Arabia	2011	Internet	11-50
Fastbase	92822	Copenhagen	Denmark	2015	Internet	51-200
geozilla - connected family platform	105855	Palo Alto	United States	2015	Information Technology And Services	11-50
Eurosender.com	115954	Luxembourg	Luxembourg	2014	Logistics And Supply Chain	51-200
Hottelecom	124500	Polska	Poland	2009	Telecommunications	11-50
Revenue Grid: Guided Selling & Sales Acceleration Platform	134810	San Francisco	United States	2006	Information Technology And Services	51-200
bodo	160505		Ukraine	2009	Leisure, Travel & Tourism	51-200

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Helpcrunch Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	36%	45
1-10 employees	28%	35
51-200 employees	22%	28
201-500 employees	7%	9
1001-5000 employees	3%	4
501-1000 employees	2%	3

Sample Size: 124 Helpcrunch customers with Employee Count data

Helpcrunch Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	44%	39
Ukraine	21%	19
India	4%	4
Canada	4%	4
Poland	2%	2
Australia	2%	2
Russia	2%	2
United Kingdom	2%	2
Denmark	2%	2
Other	13%	12

Sample Size: 88 Helpcrunch customers with Country (HQ) data

Helpcrunch Customers by Industry

Industry	% of Customers	# of Customers
Internet	12%	12
Information Technology And Services	12%	12
Computer Software	10%	10
Marketing And Advertising	8%	8
Telecommunications	5%	5
Retail	5%	5
Financial Services	5%	5
Professional Training & Coaching	4%	4
Education Management	4%	4
Other	35%	35

Sample Size: 100 Helpcrunch customers with Industry data

Helpcrunch Competitive Profile

Helpcrunch compared to other Chat companies

Helpcrunch Customer Growth vs. other Chat Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Chat category - alongside Helpcrunch.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Chat Competitors to Helpcrunch

We're tracking 138 vendors in the Chat category.

Helpcrunch is currently scored #24 in the Chat category, versus their competitors.

The top Chat vendors that we are tracking are Tawk.to, Intercom and Discord.

Explore all vendors in the Chat category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Kayako	84/100	33/100	71/100	86/100	50/100	90/100
Cbox	83/100	23/100	81/100	70/100	63/100	87/100
Helpcrunch	82/100	71/100	85/100	30/100	72/100	62/100
Chatfuel	80/100	42/100	64/100	85/100	38/100	80/100
LiveHelpNow	80/100	75/100	78/100	4/100	83/100	70/100
GetButton	80/100	91/100	83/100	45/100	75/100	14/100