Gorgias Customer Insights

Company Description:

Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.

Connect with Gorgias

Industry: Computer Software

Location: San Francisco, California, United States

Employees: 1-10

Founded: 2015

* Company data provided by People Data Labs

Gorgias Customer Profile

Gorgias Customer Growth Rate

Gorgias has 4142 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 4142

* Last Updated: 2024-04-19 00:01:27 UTC

Gorgias Customer List

Download a CSV of Gorgias's customer list of 4142 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to Gorgias.

Gorgias Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
Scripps Networks Interactive, Inc.	2534	New York	United States	1985	Entertainment	10001+
Nanoleaf \| USA	5089	Toronto	Canada	2012	Consumer Electronics	51-200
Chick-fil-A	8526	Atlanta	United States	1946	Restaurants	1001-5000
Sensibo - Make your air conditioner smart	13204	Redwood City	United States	2013	Consumer Electronics	11-50
TESLARATI	26936	San Francisco	United States	2016	Online Media	11-50
Steve Madden	28798	Long Island City	United States	1990	Retail	1001-5000
glossier	32066	New York	United States	2014	Cosmetics	201-500
Dr. Squatch	32212	Marina Del Rey	United States	2013	Consumer Goods	51-200
Yoto USA	33438	London	United Kingdom	2015	Consumer Electronics	11-50
BioWare	34301	Edmonton	Canada	1995	Computer Games	501-1000

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Gorgias Customers by Employee Count

Employee Count	% of Customers	# of Customers
11-50 employees	42%	1162
1-10 employees	35%	953
51-200 employees	16%	436
201-500 employees	3%	84
501-1000 employees	1%	29
1001-5000 employees	0%	26
2-10 employees	0%	12
5001-10000 employees	0%	5
10001+ employees	0%	5

Sample Size: 2712 Gorgias customers with Employee Count data

Gorgias Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	74%	1791
United Kingdom	7%	185
Australia	6%	163
Canada	6%	149
France	1%	33
Denmark	0%	16
Netherlands	0%	16
Spain	0%	15
New Zealand	0%	12
Other	1%	40

Sample Size: 2420 Gorgias customers with Country (HQ) data

Gorgias Customers by Industry

Industry	% of Customers	# of Customers
Retail	23%	497
Apparel & Fashion	22%	475
Consumer Goods	16%	333
Health, Wellness And Fitness	9%	192
Food & Beverages	7%	161
Cosmetics	5%	124
Sporting Goods	4%	93
Luxury Goods & Jewelry	3%	74
Design	2%	45
Other	4%	85

Sample Size: 2079 Gorgias customers with Industry data

Gorgias Competitive Profile

Gorgias compared to other Customer Service companies

Gorgias Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside Gorgias.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to Gorgias

We're tracking 31 vendors in the Customer Service category.

Gorgias is currently scored #8 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Sunshine Conversations	83/100	75/100	92/100	56/100	89/100	53/100
UserEcho	79/100	55/100	67/100	67/100	30/100	71/100
Gorgias	75/100	88/100	71/100	45/100	59/100	18/100
Richpanel	72/100	67/100	75/100	6/100	53/100	6/100
Digital Genius	68/100	21/100	63/100	34/100	42/100	36/100
[24]7	65/100	50/100	46/100	12/100	1/100	65/100