[24]7 Customer Insights

Company Description:

AI customer service solutions. Use chatbots and artificial intelligence to provide a personalized customer experience. Learn more about [24]7.ai solutions.

Connect with [24]7

Industry: Computer Software

Location: San Jose, California, United States

Employees: 10001+

Founded: 2000

* Company data provided by People Data Labs

[24]7 Customer Profile

[24]7 Customer Growth Rate

[24]7 has 35 customers in our database. View their customer count and growth rate over time in the chart below.

Sample Size: 35

* Last Updated: 2024-04-11 00:01:16 UTC

[24]7 Customer List

Download a CSV of [24]7's customer list of 35 customers.

We capture this data based on javascript, cookies, tracking pixels and other references on the customer website that we've matched back to [24]7.

[24]7 Customer List Preview

Customer Name	Overall Traffic Rank	City	Country	Founded	Industry	Employees
DISH Network Corporation	3111	Englewood	United States	1980	Telecommunications	10001+
DIRECTV	5127	El Segundo	United States	1990	Telecommunications	10001+
sainsbury's	5248	London	United Kingdom	1869	Retail	10001+
Canadian Imperial Bank of Commerce	11579	Toronto	Canada	1867	Banking	10001+
Columbia Sportswear Company	12214	Portland	United States	1938	Sports	5001-10000
BJ's Wholesale Club	14371	Westborough	United States	1984	Retail	10001+
Home, Athabasca University	24829	Athabasca	Canada	1970	Higher Education	1001-5000
sorel	42586	Portland	United States	1962	Apparel & Fashion	51-200
mountain hardwear	87820	Richmond	United States	1993	Sports	201-500
sears home services	96570	Longwood	United States	1886	Consumer Services	5001-10000

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[24]7 Customers by Employee Count

Employee Count	% of Customers	# of Customers
10001+ employees	26%	7
1001-5000 employees	19%	5
5001-10000 employees	19%	5
51-200 employees	15%	4
201-500 employees	15%	4
501-1000 employees	3%	1

Sample Size: 26 [24]7 customers with Employee Count data

[24]7 Customers by Country (HQ)

Country (HQ)	% of Customers	# of Customers
United States	69%	18
Canada	23%	6
Australia	3%	1
United Kingdom	3%	1

Sample Size: 26 [24]7 customers with Country (HQ) data

[24]7 Customers by Industry

Industry	% of Customers	# of Customers
Hospitality	15%	4
Computer Software	11%	3
Higher Education	7%	2
Retail	7%	2
Sports	7%	2
Restaurants	7%	2
Telecommunications	7%	2
Banking	7%	2
Consumer Services	3%	1
Other	23%	6

Sample Size: 26 [24]7 customers with Industry data

[24]7 Ad Library

Understand how [24]7 advertises and key messaging by viewing the advertisements below that they are running across the web. Hover or click any image to see a larger version of that creative.

[24]7 Ad

First Seen: 2022-09-21

Last Seen: 2022-09-21

Times Seen: 2

[24]7 Competitive Profile

[24]7 compared to other Customer Service companies

[24]7 Customer Growth vs. other Customer Service Vendors

For comparison, we've added customer growth rates for the most widely used vendors in the Customer Service category - alongside [24]7.

* Additions and Removals reflect additions and removals of domains associated with the vendor. Signficant changes to implementation for a vendor can cause that change to be reflected as a gain or loss of that customer.

Closest Customer Service Competitors to [24]7

We're tracking 31 vendors in the Customer Service category.

[24]7 is currently scored #11 in the Customer Service category, versus their competitors.

The top Customer Service vendors that we are tracking are Zendesk, Intercom and Crisp.im.

Explore all vendors in the Customer Service category »

Name	Overall Score	Customer Count Score	Overall Traffic Score	Website Visits Score	DNS Traffic Score	Inbound Links Score
Richpanel	72/100	67/100	75/100	6/100	53/100	6/100
Digital Genius	68/100	21/100	63/100	34/100	42/100	36/100
[24]7	65/100	50/100	46/100	12/100	1/100	65/100
AnswerDash	61/100	46/100	50/100	--	48/100	--
Casengo	54/100	25/100	9/100	62/100	18/100	24/100
Sugester	54/100	34/100	34/100	--	71/100	--