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Web Technologies Used by Customer Service Companies

We are tracking 6 companies in this segment. View the list of included companies at the bottom of this page.

Explore below to discover the top web technologies used by these companies as well as the vendors leading each category based on customer adoption in this segment.

Dive deeper by clicking into any category to identify top vendors in that category or click into a vendor to view more more details about that vendor including key technologies, customers, messaging, ad creative and many other attributes.

Top 10 Web Technologies For Customer Service Companies

This section shows what web technologies are used the most by Customer Service companies. The percentage (%) shown reflects what share of the total segment uses that vendor.

Most Used VendorsAdoption
 
#1 Google Analytics		 Used by 6 / 6 (100.0%) Customer Service companies
#2 Google Tag Manager		 Used by 6 / 6 (100.0%) Customer Service companies
 
#3 Facebook Ads		 Used by 5 / 6 (83.33%) Customer Service companies
#4 LinkedIn Ads		 Used by 4 / 6 (66.67%) Customer Service companies
 
#5 Google		 Used by 4 / 6 (66.67%) Customer Service companies
#6 Hotjar 		Used by 4 / 6 (66.67%) Customer Service companies
#7 HubSpot		 Used by 3 / 6 (50.0%) Customer Service companies
 
#8 Bing Ads		 Used by 3 / 6 (50.0%) Customer Service companies
 
#9 Cloudflare		 Used by 3 / 6 (50.0%) Customer Service companies
#10 Twitter		 Used by 3 / 6 (50.0%) Customer Service companies

Most Popular Web Technologies for Customer Service Companies by Category

This section shows top vendors broken out by category based on Customer Service adoption.

Most Used CRM Vendors Among Customer Service Companies
Browse all CRM vendors
HubSpot logo
HubSpot
Ranked#1of 2
on usage

Used by 3 of 6 companies in this segment.

Salesforce logo
Salesforce
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Chat Vendors Among Customer Service Companies
Browse all Chat vendors
Intercom logo
Intercom
Ranked#1of 2
on usage

Used by 1 of 6 companies in this segment.

Qualified.com logo
Qualified.com
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Surveys Vendors Among Customer Service Companies
Browse all Surveys vendors
Qualtrics logo
Qualtrics
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Video Hosting Vendors Among Customer Service Companies
Browse all Video Hosting vendors
Wistia logo
Wistia
Ranked#1of 3
on usage

Used by 2 of 6 companies in this segment.

Vimeo logo
Vimeo
Ranked#2of 3
on usage

Used by 1 of 6 companies in this segment.

YouTube logo
YouTube
Ranked#3of 3
on usage

Used by 1 of 6 companies in this segment.

Most Used Data Providers Vendors Among Customer Service Companies
Browse all Data Providers vendors
Clearbit logo
Clearbit
Ranked#1of 3
on usage

Used by 2 of 6 companies in this segment.

 
LiveRamp
Ranked#2of 3
on usage

Used by 1 of 6 companies in this segment.

TowerData logo
TowerData
Ranked#3of 3
on usage

Used by 1 of 6 companies in this segment.

Most Used Privacy & GDPR Vendors Among Customer Service Companies
Browse all Privacy & GDPR vendors
CookieLaw logo
CookieLaw
Ranked#1of 2
on usage

Used by 2 of 6 companies in this segment.

OneTrust logo
OneTrust
Ranked#2of 2
on usage

Used by 2 of 6 companies in this segment.

Most Used Tag Management Vendors Among Customer Service Companies
Browse all Tag Management vendors
Google Tag Manager logo
Google Tag Manager
Ranked#1of 2
on usage

Used by 6 of 6 companies in this segment.

Segment logo
Segment
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Data Management Vendors Among Customer Service Companies
Browse all Data Management vendors
The Trade Desk logo
The Trade Desk
Ranked#1of 6
on usage

Used by 1 of 6 companies in this segment.

 
Oracle DMP
Ranked#2of 6
on usage

Used by 1 of 6 companies in this segment.

Adobe Audience Manager logo
Adobe Audience Manager
Ranked#3of 6
on usage

Used by 1 of 6 companies in this segment.

Salesforce Customer 360 logo
Salesforce Customer 360
Ranked#4of 6
on usage

Used by 1 of 6 companies in this segment.

Salesforce Audience Studio logo
Salesforce Audience Studio
Ranked#5of 6
on usage

Used by 1 of 6 companies in this segment.

Claritas logo
Claritas
Ranked#6of 6
on usage

Used by 1 of 6 companies in this segment.

Most Used Email Marketing Vendors Among Customer Service Companies
Browse all Email Marketing vendors
HubSpot logo
HubSpot
Ranked#1of 4
on usage

Used by 3 of 6 companies in this segment.

 
Mailgun
Ranked#2of 4
on usage

Used by 1 of 6 companies in this segment.

Constant Contact logo
Constant Contact
Ranked#3of 4
on usage

Used by 1 of 6 companies in this segment.

 
Oracle Eloqua
Ranked#4of 4
on usage

Used by 1 of 6 companies in this segment.

Most Used Link Management Vendors Among Customer Service Companies
Browse all Link Management vendors
Branch logo
Branch
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Customer Service Vendors Among Customer Service Companies
Browse all Customer Service vendors
Intercom logo
Intercom
Ranked#1of 3
on usage

Used by 1 of 6 companies in this segment.

 
Sunshine Conversations
Ranked#2of 3
on usage

Used by 1 of 6 companies in this segment.

Zendesk logo
Zendesk
Ranked#3of 3
on usage

Used by 1 of 6 companies in this segment.

Most Used Event Management Vendors Among Customer Service Companies
Browse all Event Management vendors
Splash logo
Splash
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Sales Automation Vendors Among Customer Service Companies
Browse all Sales Automation vendors
SalesLoft logo
SalesLoft
Ranked#1of 1
on usage

Used by 2 of 6 companies in this segment.

Most Used Visitor Tracking Vendors Among Customer Service Companies
Browse all Visitor Tracking vendors
Leadfeeder logo
Leadfeeder
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Website Builders Vendors Among Customer Service Companies
Browse all Website Builders vendors
jQuery logo
jQuery
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Product Analytics Vendors Among Customer Service Companies
Browse all Product Analytics vendors
Heap Inc logo
Heap Inc
Ranked#1of 2
on usage

Used by 1 of 6 companies in this segment.

Pendo logo
Pendo
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Native Advertising Vendors Among Customer Service Companies
Browse all Native Advertising vendors
Bidtellect logo
Bidtellect
Ranked#1of 2
on usage

Used by 1 of 6 companies in this segment.

Outbrain logo
Outbrain
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Payment Processing Vendors Among Customer Service Companies
Browse all Payment Processing vendors
Stripe logo
Stripe
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Project Management Vendors Among Customer Service Companies
Browse all Project Management vendors
Atlassian logo
Atlassian
Ranked#1of 2
on usage

Used by 2 of 6 companies in this segment.

Smartsheet logo
Smartsheet
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Search Advertising Vendors Among Customer Service Companies
Browse all Search Advertising vendors
 
Bing Ads
Ranked#1of 2
on usage

Used by 3 of 6 companies in this segment.

Google Ads logo
Google Ads
Ranked#2of 2
on usage

Used by 3 of 6 companies in this segment.

Most Used Interactive Content Vendors Among Customer Service Companies
Browse all Interactive Content vendors
Qualtrics logo
Qualtrics
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Certificate Authority Vendors Among Customer Service Companies
Browse all Certificate Authority vendors
 
Let's Encrypt
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Marketing Attribution Vendors Among Customer Service Companies
Browse all Marketing Attribution vendors
Bizible logo
Bizible
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Popup & Form Builders Vendors Among Customer Service Companies
Browse all Popup & Form Builders vendors
Optimonk logo
Optimonk
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used Performance Monitoring Vendors Among Customer Service Companies
Browse all Performance Monitoring vendors
Pingdom logo
Pingdom
Ranked#1of 3
on usage

Used by 1 of 6 companies in this segment.

 
LogRocket
Ranked#2of 3
on usage

Used by 1 of 6 companies in this segment.

New Relic logo
New Relic
Ranked#3of 3
on usage

Used by 1 of 6 companies in this segment.

Most Used Reviews & Testimonials Vendors Among Customer Service Companies
Browse all Reviews & Testimonials vendors
G2 Crowd logo
G2 Crowd
Ranked#1of 1
on usage

Used by 2 of 6 companies in this segment.

Most Used Television Advertising Vendors Among Customer Service Companies
Browse all Television Advertising vendors
 
Apple
Ranked#1of 1
on usage

Used by 1 of 6 companies in this segment.

Most Used User Session Recording Vendors Among Customer Service Companies
Browse all User Session Recording vendors
Hotjar logo
Hotjar
Ranked#1of 2
on usage

Used by 4 of 6 companies in this segment.

Microsoft Clarity logo
Microsoft Clarity
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Web & Mobile Analytics Vendors Among Customer Service Companies
Browse all Web & Mobile Analytics vendors
 
Google Analytics
Ranked#1of 5
on usage

Used by 6 of 6 companies in this segment.

Hotjar logo
Hotjar
Ranked#2of 5
on usage

Used by 4 of 6 companies in this segment.

Oribi logo
Oribi
Ranked#3of 5
on usage

Used by 2 of 6 companies in this segment.

Quantcast logo
Quantcast
Ranked#4of 5
on usage

Used by 1 of 6 companies in this segment.

Bizible logo
Bizible
Ranked#5of 5
on usage

Used by 1 of 6 companies in this segment.

Most Used Account-Based Marketing Vendors Among Customer Service Companies
Browse all Account-Based Marketing vendors
6sense logo
6sense
Ranked#1of 2
on usage

Used by 2 of 6 companies in this segment.

Demandbase logo
Demandbase
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Social Media Management Vendors Among Customer Service Companies
Browse all Social Media Management vendors
Twitter logo
Twitter
Ranked#1of 1
on usage

Used by 3 of 6 companies in this segment.

Most Used Content Delivery Network Vendors Among Customer Service Companies
Browse all Content Delivery Network vendors
 
Cloudflare
Ranked#1of 1
on usage

Used by 3 of 6 companies in this segment.

Most Used Social Media Advertising Vendors Among Customer Service Companies
Browse all Social Media Advertising vendors
 
Facebook Ads
Ranked#1of 3
on usage

Used by 5 of 6 companies in this segment.

LinkedIn Ads logo
LinkedIn Ads
Ranked#2of 3
on usage

Used by 4 of 6 companies in this segment.

Google Ads logo
Google Ads
Ranked#3of 3
on usage

Used by 3 of 6 companies in this segment.

Most Used Landing Page Optimization Vendors Among Customer Service Companies
Browse all Landing Page Optimization vendors
VWO logo
VWO
Ranked#1of 2
on usage

Used by 1 of 6 companies in this segment.

optimizely logo
optimizely
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Marketing Automation Platform Vendors Among Customer Service Companies
Browse all Marketing Automation Platform vendors
HubSpot logo
HubSpot
Ranked#1of 2
on usage

Used by 3 of 6 companies in this segment.

 
Oracle Eloqua
Ranked#2of 2
on usage

Used by 1 of 6 companies in this segment.

Most Used Customer Data Platforms (CDPs) Vendors Among Customer Service Companies
Browse all Customer Data Platforms (CDPs) vendors
Salesforce Customer 360 logo
Salesforce Customer 360
Ranked#1of 4
on usage

Used by 1 of 6 companies in this segment.

Salesforce Audience Studio logo
Salesforce Audience Studio
Ranked#2of 4
on usage

Used by 1 of 6 companies in this segment.

Tapad logo
Tapad
Ranked#3of 4
on usage

Used by 1 of 6 companies in this segment.

Segment logo
Segment
Ranked#4of 4
on usage

Used by 1 of 6 companies in this segment.

Most Used Display & Programmatic Advertising Vendors Among Customer Service Companies
Browse all Display & Programmatic Advertising vendors
 
Facebook Ads
Ranked#1of 9
on usage

Used by 5 of 6 companies in this segment.

LinkedIn Ads logo
LinkedIn Ads
Ranked#2of 9
on usage

Used by 4 of 6 companies in this segment.

Google Ads logo
Google Ads
Ranked#3of 9
on usage

Used by 3 of 6 companies in this segment.

TripleLift logo
TripleLift
Ranked#4of 9
on usage

Used by 1 of 6 companies in this segment.

AdRoll logo
AdRoll
Ranked#5of 9
on usage

Used by 1 of 6 companies in this segment.

Bidswitch logo
Bidswitch
Ranked#6of 9
on usage

Used by 1 of 6 companies in this segment.

Companies in the Customer Service Segment

We're tracking 6 companies in this segment. You can browse up to the first 100 matching companies below.

Company
Upscope
Heyday
BirdEye
GetFeedback
ACF Technologies
Zendesk